Business Unit Sales Coordinator

　　Job ID

　　141292

　　Posted

　　25-Jan-2024

　　Service line

　　GWS Segment

　　Role type

　　Full-time

　　Areas of Interest

　　Accounting/Finance, Administrative, Sales Support

　　Location(s)

　　London - England - United Kingdom of Great Britain and Northern Ireland

　　Job Title: Business Unit Sales Coordinator

　　Business Sector: Data Centre Solutions

　　Location: London, UK

　　Reporting to: Business Unit Director / Business Development Manager

　　COMPANY PROFILE

　　CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.

　　Purpose of the Job

　　The main feature of this role will be to offer support to the Business Unit.

　　The role is to provide support to the Business Development Manager and Senior Management team, ensuring the effective provision of administration support to the business unit, maintaining concise records and detail of CBRE’s correspondence.

　　The Business Unit Sales Coordinator will be required to assist the Business Development Manager and Bid Manager in the development, writing and production of bespoke and winning tenders. This role requires the ability to work under pressure and to demanding deadlines.

　　Main duties and responsibilities

　　Sales Support Co-ordinator duties:

　　Complete pre-qualification questionnaires as requested and keep the Business Development Manager fully updated on progress

　　Conduct customer research and due-diligence on prospects as required, creating an information pack

　　Identify, review, evaluate and understand the requirements of identified business opportunities and suggest successful strategies for response. This includes completing the New Bid Template

　　Work closely with the Business Development Manager to manage tenders from initiation to submission. This may include phoning subcontractors to request quotes, helping labour load and build S1s

　　Write bespoke and specific bid responses within allocated bids and provide support for other team members as appropriate

　　To manage the contributions of others supporting the bid to ensure timely delivery of best quality responses

　　Ensure final documents are of highest quality through editing and proof reading

　　Manage communication between the customer and CBRE throughout the bid process (where required and necessary)

　　Attendance at tender site visits, client meetings and preparation of presentations where necessary

　　Proactively stay up to date with CBRE, industry knowledge and innovations, allowing this knowledge to filter in to bid responses

　　Raise the company profile by organising (and where necessary, representing CBRE at) industry events, networking events and promoting an image of professionalism at all times.

　　Liaise with other parts of the CBRE business to develop best practice

　　Build relationships with operational managers and support functions

　　Maintain and prepare information, CVs and case studies for the Business Unit Knowledge library

　　Assisting with preparation of materials for marketing events, presentations and client meetings

　　Work with the business development team to develop systems and procedures to improve the overall efficiency of Corporate division sales process

　　Work proactively with the Bid Manager to maintain and update the corporate division Information Library.

　　Business Unit Co-ordinator Duties:

　　Providing administrative support to the business unit management and contract support team to include:

　　Day to day admin, including photocopying, typing and taking telephone messages

　　Responsible for updating and maintaining the central contract filing for the business unit.

　　Preparing and issuing predefined reports for both internal and external customers

　　Maintenance of Business Unit Director diary

　　When required, attending meetings to take notes or minutes and ensure follow up action undertaken

　　Organising/ co-ordinating team and contract review meetings

　　Dealing with frequent queries from site based CBRE staff and clients.

　　Arranging training courses for business unit support staff and contract managers.

　　Customer contact both internal and external

　　Assisting contract support team (holiday cover)

　　Completion of time sheets and holiday records for the central business unit team

　　Developing systems and procedures to improve the overall efficiency of the office

　　Undertake any other duties as requested by the Finance Manager and Business Unit director.

　　Nature of role

　　Primarily office based and internally facing although there may be some meetings with clients, where appropriate.

　　Out of hours work may be required to meet tight deadlines as set by customers.

　　All work and opportunities are to be treated as highly confidential.

　　Person Specification and Key Competencies

　　Education

　　Good basic education to GCSE (or equivalent standard), which will include an

　　English and Maths qualification.

　　Higher educational qualifications to A level/HNC/D would be beneficial.

　　Training

　　Very proficient in the use of Word, Excel, Access and PowerPoint.

　　Experience of using InDesign and Finance Support Systems.

　　Experience

　　Experience of a similar role in a medium-sized business.

　　Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

　　Aptitudes

　　Excellent command of the English language demonstrated through good verbal and written communication.

　　Must be detail conscious, accurate and methodical in approach.

　　Strong organisational and communication skills

　　Able to work systematically and use own initiative.

　　Able to work on more than one task at any given time.

　　Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.

　　Character

　　Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good moral within the office.

　　Confidential approach and discrete.

　　Must be able to influence others, and engender confidence in senior managers through both face-to-face, telephone and written communication.

　　Reliable, able to complete work within required time frame and manage own deadline requirements.

　　Calm manner able to work under pressure and against rapidly changing demands and priorities.

　　Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.

　　Success Criteria

　　Completes work within required time frame and delivers against critical cut off dates

　　Timely and accurate preparation of correspondence, reports and other administrative documents.

　　Circumstances

　　Must be flexible to work outside core office hours from time to time, and to travel on occasions to other work locations.EQUAL OPPORTUNITIES

　　We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

　　CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)