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Business Systems Sr Analyst
Business Systems Sr Analyst-July 2024
South Bend
Jul 18, 2025
About Business Systems Sr Analyst

  At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

  As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

  What You Can Expect

  Zimmer Biomet has operations in more than 25 countries around the world and sells products in more than 100 countries. Our global team designs, manufactures and markets effective, innovative solutions that support orthopaedic surgeons and clinicians in alleviating pain and improving the quality of life for people around the world. Our musculoskeletal technologies and a wide range of related products and services make us partners to healthcare providers in more than 100 countries.

  Your Background

  Principal Duties and Responsibilities

  The Business Systems Sr. Analyst is responsible for:

  • Gather user requirements and develop business cases for solutions, including adhoc analyses and self-service reporting tools by working with cross-functional teams and colleagues in the analytics COE.

  • Conduct ad-hoc and routine analyses with appropriate communication to the users and requestors.

  • Develop a comprehensive suite of standard and ad-hoc reports to support brand performance assessments / reports at the territory, region and brand levels. Collaborate with IT team to develop an efficient automated system to deliver reports seamlessly and efficiently to the users.

  • Develop report mock-ups and data visualizations leading to better understanding on business problems and analytical insights.

  • Uncover commercial opportunities / challenges at the territory, region and brand levels. Collaborate with all relevant functional areas to help quantify opportunities / challenges and develop action plans to realize the potential.

  • Identify opportunities to improve the information delivery mechanisms through improved processes or application of superior technology.

  • Collaborate with advanced data science, data quality, market research and other Analytics teams to deliver comprehensive analytical solutions to the businesses.

  • Drive continued improvement of data quality management of the reporting systems used by Data and Analytics.

  • Work closely with IT to ensure systems and technology roadmaps for analytic tools, processes and structures are aligned.

  • Adopt advanced IT technologies and software solutions that are available in the market to perform highly technical simulations and analyses with the purpose of finding the answers that will best fit the ever-changing business models and processes. • Drive efficiencies and a culture of continuous improvement in all areas of the COE team. Look for new and innovative ways to solve problems.

  Expected Area of Competence and Education/Experience Requirements

  Requires a bachelor’s degree in Management Information Systems, Computer Science, Economics, Business or related field.

  Must have 5 years of experience in medical device / pharmaceutical / biotechnology analytics positions.

  Must have: 5 years of experience managing projects through SDLC phases, and good understanding of software development methodologies like Waterfall, Agile, among others.

  5 years of experience working in Medical Device/Pharmacy/Biotechnology/ Life science industries.

  5 years of experience in conducting stakeholder meetings and facilitating requirement gathering/design analysis sessions.

  5 years of experience with analytics tools, such as SAS/Base programming, R, SQL, Excel, VBA or similar tools.

  5 years of experience with 21 CFR Part 11 FDA regulatory and compliance (GxP) guidelines.

  5 years of experience in writing SOPs, protocols and documentation.

  5 years of experience gathering requirements and creating design specifications using various tools/techniques, such as system/data flow diagrams and use case diagrams.

  5 years of experience with IT infrastructure and use of data modeling tools such as Visio.

  3 years of experience working with cloud platforms like Azure, AWS and Salesforce. A Certification would be a plus.

  3 years of experience with data visualization tools.

  3 years of experience developing charts/visualization metrics using Power BI or Tableau.

  Travel Expectations

  Role requires up to 10% domestic travel.

  EOE/M/F/Vet/Disability

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