Description This is an ISS Department position. Provides systems support for assigned business unit or assigned applications which include the following: - Maintains monitors updates assigned application systems - Researches problems and takes appropriate action to correct - Tests and implements new software or software modifications - Develops and provides user training for new and existing applications products and procedures Develops and updates documentation to support policies or procedures. Develops generates maintains and monitors reports files and/or other data. Responds to questions and provides technical support to members of the business unit. May act as liaison between software vendors and business unit or between users and other corporate areas.

　　Duties and Responsibilities:

　　Support production availability and functioning of the ATM and ensure high performance and a great user experience.

　　Lead and drive continuous improvement opportunities.

　　Work with other IT teams to ensure a consistent and positive customer experience.

　　Leads assigned projects and/or provides advanced technical and consultative support to other team members for assigned business unit or assigned applications that are typically more complex and of a larger impact to the company.

　　Maintains in-depth knowledge of applications and stays current in technical enhancements methodologies and trends related to the assigned applications.

　　Analyzes existing systems or procedures and identifies technical or procedural improvements.

　　Recommends business practices to optimize use of application systems.

　　Develops operational procedures for products services and systems.

　　Designs processes to meet regulatory requirements.

　　Develops and generates special or Ad Hoc reports.

　　Provides technical support to business unit customers management and other users.

　　Serves as liaison between software vendors and business units or between users and other corporate areas.

　　As this is highly specialized it is expected that the number of employees assigned to this position will be minimal.

　　Performs other duties as assigned.

　　Preferred Qualifications:

　　Project planning and management with the ability to manage multiple projects in a fast-paced environment and meet deadlines.

　　Knowledge and/or Experience in waterfall and agile methodologies.

　　Experience in a Business Analyst role performing the listed responsibilities including experience with the following artifacts is desirable:

　　Eliciting and documenting functional requirements and use cases

　　Producing process flows using Visio

　　Demonstrable technical skills and ability to learn technology

　　Strong organization written and oral communication skills

　　Experience facilitating group sessions to gather requirements with ability to ask relevant questions to drill into the details

　　Experience tracking and driving deliverables to completion Requirements

　　This is an ISS Department position. Provides systems support for assigned business unit or assigned applications which include the following: - Maintains monitors updates assigned application systems - Researches problems and takes appropriate action to correct - Tests and implements new software or software modifications - Develops and provides user training for new and existing applications products and procedures Develops and updates documentation to support policies or procedures. Develops generates maintains and monitors reports files and/or other data. Responds to questions and provides technical support to members of the business unit. May act as liaison between software vendors and business unit or between users and other corporate areas.

　　Duties and Responsibilities:

　　Support production availability and functioning of the ATM and ensure high performance and a great user experience.

　　Lead and drive continuous improvement opportunities.

　　Work with other IT teams to ensure a consistent and positive customer experience.

　　Leads assigned projects and/or provides advanced technical and consultative support to other team members for assigned business unit or assigned applications that are typically more complex and of a larger impact to the company.

　　Maintains in-depth knowledge of applications and stays current in technical enhancements methodologies and trends related to the assigned applications.

　　Analyzes existing systems or procedures and identifies technical or procedural improvements.

　　Recommends business practices to optimize use of application systems.

　　Develops operational procedures for products services and systems.

　　Designs processes to meet regulatory requirements.

　　Develops and generates special or Ad Hoc reports.

　　Provides technical support to business unit customers management and other users.

　　Serves as liaison between software vendors and business units or between users and other corporate areas.

　　As this is highly specialized it is expected that the number of employees assigned to this position will be minimal.

　　Performs other duties as assigned.

　　Preferred Qualifications:

　　Project planning and management with the ability to manage multiple projects in a fast-paced environment and meet deadlines.

　　Knowledge and/or Experience in waterfall and agile methodologies.

　　Experience in a Business Analyst role performing the listed responsibilities including experience with the following artifacts is desirable:

　　Eliciting and documenting functional requirements and use cases

　　Producing process flows using Visio

　　Demonstrable technical skills and ability to learn technology

　　Strong organization written and oral communication skills

　　Experience facilitating group sessions to gather requirements with ability to ask relevant questions to drill into the details

　　Experience tracking and driving deliverables to completion

　　Technology Doesn't Change the World, People Do.®

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .