Position:

　　Business Operations Associate

　　Job Description:

　　Are you a self-started, a good communicator with apt attention to details? Then this Business Operations Associate position is for you! Arrow Electronics is looking to hire Business Operations Associate to join our team in Guadalajara!

　　The ideal candidate will be responsible for business operations from quote to cash, they will work closely with the sales team and be a liaison between Arrow internal resources, vendors and customers. This person must have excellent communication skills and is able to multi-task efficiently. This individual will work across Arrow Enterprise Computing Solutions (ECS) teams as a problem solver and able to deal with ambiguity.

　　This position requires fluency in English, please provide your CV/resume in English.

　　What You'll Be Doing

　　New customer/supplier onboarding supportManagement of purchase orders and escalations from the partner community.Assist with customer dispute resolution to include invoice variances, returns, tracking of shipments and ensuring billable orders to completion.Assisting sales team with backlog managementArticulate and escalate issues in a timely manner.Post sales credit processing - customer account reconciliation.Customer centric approach to resolving issues.Ability to think on a grand scale as well as attention to details.Other duties as assigned.

　　What Are We Looking For?

　　Experience in Business Operations and direct customer communications.Analytical and Research skillsFluency in Written and Spoken EnglishStrong Attention to Details and Proactive MindsetProficient in Microsoft Office, Outlook and Excel Experience with Oracle/Salesforce or any other ERP is good to have.

　　Experience / Education

　　Typically requires a 2 year degree and 2-4 years of experience or High school graduate with equivalent related experience. May require specific certifications.

　　What's in it for you:

　　At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

　　30 days of Christmas bonus40% vacation premium12 vacation daysSavings FundLife InsuranceHealthcare InsurancePrescription Eyeglasses benefitFood & Restaurant VouchersGrowth OpportunitiesAnd more!

　　#LI-OF1

　　Annual Hiring Range/Hourly Rate:

　　$14,550.00 - $20,166.67 MXN Monthly

　　Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

　　Location:

　　MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

　　Time Type:

　　Full time

　　Job Category:

　　Business Support

　　EEO Statement:

　　Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

　　Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)