The purpose of the role is to effectively identify actionable insights that support the Program’s goals and objectives by coordinating the communication, prioritization, and delivery of work products with Delivery and Engagement Leadership and Program Teams. The BI Senior Insights Analyst is also responsible for maximizing customer satisfaction, maintaining, and building new relationships, and sharing organizational trending/best practices. Additionally, they will support the BI Insights Manager with determining quarterly trends, assist clients in the real time application of BI As A Service Consulting opportunities, and partner with Training, Adoption and Sales Manager on identifying key use cases and training opportunities. Individuals in this role will require industry specific domain expertise and creative thinking to identify new emerging data driven value trends for our most strategic customers.

　　Making an Impact

　　Partner with Delivery to provide business reporting and analytic insights that support program growth, improvement, and initiatives completion. This position is responsible for the delivery of BI solutions utilizing Tableau, IntelliReach and other tools as deemed necessary. Proactively investigate opportunities to increase the value of the BI solutions currently in place, as well as recommend new approaches to aid in decision-making. Program SLAs/KPIs will be used to measure program performance and aid in prioritization of support. Will be responsible for partnering with BI Insights Manager to evaluate level trends across the organizations. Will assist clients in the real time application of BI As A Service Consulting opportunities to ensure client satisfaction and encourage repeat service engagements.

　　Sharing Expertise

　　Apply knowledge of Business Intelligence methodologies in supporting our internal and external customers. Seek out solutions and recommendations to fulfill business requirements. Encourages the use of story lines to explain data trends and anomalies to our Delivery and Engagement Partners. Introduce new analysis and methodologies to evaluate program performance and identify opportunity for delivery improvement. Share experiences and expertise with colleagues in Business Intelligence around the globe. Informally inspires, develops, and mentors colleagues to close delivery gaps and transfer deep knowledge.

　　Gaining Exposure

　　High business acumen and excellent communication skills are required to build relationships with internal stakeholders across the organization from Managing Director to Program Managers. Partner with the BI Product Development Team to provide feedback from Delivery on new products, existing product enhancement, and business requirements that provide value to the organization. Change management skills are essential as the data drives decision making and program performance.

　　Your Typical Day

　　• Understands the business issues and data challenges of our client’s and the staffing industry and translates into solutions that change outcomes.

　　• Establish a regular meeting cadence with Managing Director / Director community to review overarching regional and individual program performance and establish strategic initiative priorities.

　　• Ensure on-time regional strategic initiatives are completed.

　　• Will be responsible for partnering with BI Insights Manager to evaluate level trends across the organizations.

　　• Ensure you are informed and sharing of comparative and market trending results with Delivery and Engagement.

　　• Ensure you are monitoring program performance for assigned region at least monthly.

　　• Identification of possible Business Intelligence as a Service opportunities.

　　• Partner with BI Product Development to share voice of the customer and identify internal development opportunities.

　　• Actively present to clients during monthly and quarterly business reviews to bring Business Intelligence subject matter expertise.

　　Other accountabilities as assigned

　　Required

　　• Tenure: 3-5 years of related experience

　　• Education: Bachelor’s degree or equivalent experience

　　• Communication: Excellent communication skills

　　• Technical: Proficient in key Talent Solution BI tools, Tableau, or equivalent

　　Nice to Have

　　• Industry knowledge: Understanding of business models

　　• Worked with a global organization / client

　　ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation, and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

　　A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

　　Reasonable accommodation during the interview process can be provided. Contact [email protected] for assistance.

　　Job: Business/Strategic Management

　　Organization: ManpowerGroup

　　Title: Business Intelligence Senior Insights Analyst

　　Location: United States

　　Requisition ID: 0031313