Job Description

　　Job Title

　　Business Analyst I - PTO

　　Date

　　Reports To

　　Various

　　Grade

　　Organization

　　Product Development

　　FLSA

　　Job Summary

　　The Business Analyst (BA) role is an expert at gathering, organizing, and assessing information to generate exceptional business decisions. Leveraging the latest business intelligence tools, the BA uncovers the story the data can tell and presents it back to stakeholders in an organized, visual model that enables focus on key items and calls out outliers.

　　Under direct supervision, the BA works with various business units to ensure deliverables meet business needs. They review, report, and update data and business processes for integrity between systems and efficiency in operations. The BA has a keen eye for inefficiencies and seeks to improve and automate business processes.

　　Essential Duties & Responsibilities

　　· Initiate, plan, and design business processes and make recommendations to improve and support business activities

　　· Leverage business process automation tools to develop and maintain business process automation

　　· Utilizes business intelligence systems and data to expose and resolve business issues in the most effective and productive manner

　　· Build and maintain leadership dashboards to enable decision making

　　· Assist PTO Leadership by working with end users to gather information and document business processes

　　· Review PTO compliance to business processes and work with teams to improve compliance as appropriate

　　· Assist on special projects: report, analyze and make recommendations to the team

　　· Conduct User Acceptance Testing sessions to ensure that the deliverables meet business needs

　　· Analyze large quantities of data to ensure integrity of the systems

　　· May participate in deployment projects with other IT teams

　　· All other duties and responsibilities as assigned

　　Experience Education

　　· College degree or equivalent in Computer or Business Informatics related field

　　Minimum Qualifications

　　· 1 – 3 years of related experience.

　　Skills/Knowledge

　　· Excellent customer service skills

　　· Fluent knowledge of computers, operating systems and terminology

　　· Experience with AWS Quicksight or other business intelligence reporting tools such as DOMO

　　· Proficient in Microsoft Office, particularly Microsoft Excel

　　· Ability to manage multiple tasks, while effectively focusing on priority issues

　　· Ability to create, document, and follow processes and procedures

　　· Ability to work as a member of an agile team

　　· Written and verbal communication skills

　　· Basic computer programming skills a plus

　　· Experience with Microsoft Power Platform a plus