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BUSINESS ANALYST- HYBRID
BUSINESS ANALYST- HYBRID-March 2024
Charlotte
Mar 29, 2026
About BUSINESS ANALYST- HYBRID

  Compass Corporate

  A family of companies and experiences

  As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

  great people. great services. great results.

  Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

  Job Summary

  The Business Analyst position will join a team of associates that are focused on the implementation and management of Icertis Contract Lifecycle Management software and continued support of the associated business processes. This role provides a unique opportunity to become an integral member of a large-scale solution delivery for a Fortune 500 Company. This position collaborates across various levels of the business model to understand current requirements and review, analyze, and evaluate current business processes and systems to provide consolidated input on behalf of the business to the integrated end-to-end solution.

  The Business Analyst will support the Product team in bridging the gap between business stakeholders and technical teams, ensuring the successful design and implementation of a solution that meet the needs of our clients. The position will work with Legal team members and full Compass user community to assess/analyze business functions and processes to gain a deep understanding to define and articulate the business requirements.

  Job Responsibilities

  Work with Legal team members and user community to define and articulate business requirements related to the Icertis CLM system.

  Support Product team with contract data initiatives; Be able to reconcile and validate a significant amount of data.

  Create and/or review various project documents such as, business process flows, business process documents, functional specifications, test scenarios, and training documentation.

  Actively participate in team meetings and discussions related to product design, configuration, impacts, change management, testing, training, and implementation.

  Ensure all defined business rules/policies are documented and fully tested to be implemented as designed to ensure the functionality, accuracy, and quality of the product.

  Maintain organized documentation, produce high quality, meaningful, and precise presentations, as well as complex reports, create and maintain various project tracking documents.

  Identify opportunities for improvement and make recommendations for change.

  Support system end users during testing, training, implementation, and post implementation.

  Job Qualifications

  Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field.

  Proven experience (4+ years) as a Functional Analyst, Business Analyst, or similar role, with a focus on software development projects.

  Understanding of contract management processes Experience with contract management software or related tools is a plus.

  Familiarity with software development methodologies, including Agile and Scrum is a plus.

  Proficiency in creating functional specifications, use cases, process flows, and user stories.

  High level of proficiency in Microsoft Office, including Excel, PowerPoint (Projects, Visio, and Access is a plus) with ability to manage large amounts of data.

  Ability to document, prepare, and deliver effective presentations to a wide range audience.

  Ability to influence internal and external key stakeholders while building consensus across multiple layers of the organization.

  Excellent communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders.

  Detail-oriented with strong analytical and problem-solving abilities.

  Ability to work collaboratively in cross-functional teams.

  Exceptional organizational skills and the ability to manage multiple tasks simultaneously.

  Apply to Compass Group today!

  Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

  Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

  Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

  Compass Corporate maintains a drug-free workplace.

  Associates at Corporate are offered many fantastic benefits.

  Medical

  Dental

  Vision

  Life Insurance/ AD

  Disability Insurance

  Retirement Plan

  Paid Time Off

  Holiday Time Off (varies by site/state)

  Associate Shopping Program

  Health and Wellness Programs

  Discount Marketplace

  Identity Theft Protection

  Pet Insurance

  Commuter Benefits

  Employee Assistance Program

  Flexible Spending Accounts (FSAs)

  Req ID: 1254024

  Compass Corporate

  MARY DICKSON

  [[req_classification]]

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