Date Posted:01/11/2024Hiring Organization:Rose InternationalPosition Number:456528Job Title:Business Analyst Digital Catering SolutionsJob Location:Atlanta, GA, USA, 30354Employment Type:TemporaryEstimated Duration (In months):13Min Hourly Rate($):45.00Max Hourly Rate($):50.72Must Have Skills/Attributes:Agile, Business Analysis, Communications, Program Manager

　　*Only those lawfully authorized to work in the designated country associated with the position will be considered.*

　　*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.*

　　Work Model: OnsiteShift Details: 1st Shift

　　REQUIRED QUALIFICATIONS:Build strong working relationships with coworkers, customers (internal and external), partners, and company leadershipBachelor's degree or 1-3 years of relevant work experienceShould have at least 1 year of previous experience with gathering requirements from stakeholdersMust be self-motivated, intellectually curious, and results oriented; capable of meeting or exceeding deadlinesMust have strong attention to detail, the ability to work autonomously, and manage multiple requests with varying timelinesMust possess strong written and oral communication skillsProficiency in Microsoft Office tools (Excel, PowerPoint and Word)

　　WHAT YOU NEED TO SUCCEED (PREFERRED QUALIFICATIONS)Bachelor's degree. Preferred major in Technology, Business, Management Information Systems1-3 years of working Agile product owner experience with prior experience leading or developing others in the Agile methodologyExperience working in an Agile environment and has written features and user storiesWorking knowledge of tools like Agility One (VersionOne)Experience in at least one commercial or operations function such as In Flight, Reservations, Airport Customer Service, Digital, or Sales

　　Top 3 skills we're looking for:Agile Product Owner (PO) or Technical Product Engineer (TPE) experience, ability to build out features and user stories after forming a deep understanding of business process to drive functional requirementsProject management, sharp written and verbal communication skillsProcess mapping and documentation

　　Responsibilities:Delta Air Lines is seeking a creative and driven team member with a passion for travel, employee and customer experience, and design to join our team. Delta Onboard Services (OBS) is leading an effort to transform how we do catering by:Building a new, industry leading, end-to-end catering system.Enhancing current customer and employee-facing programsWe are looking for a dynamic, strategic, and experienced Business Analyst to assist our team with these transformational efforts.The Business Analyst will combine business acumen, technical skills, Agile product ownership experience, and intellectual curiosity to drive the vision and development of an industry leading food and beverage experience for our customers.The Business Analyst will work off the team's product roadmap to deliver business value, managing all aspects of developing a foundational back-end system to support the employee-to-customer user experience and design and improve employee (e.g., Back office, Flight Attendant, Reservation Specialist) and customer satisfaction.The successful candidate will work across In Flight, Commercial, and IT to define a development plan, prioritize work, and support execution of our catering transformation.The candidate will work to ensure development requests are well understood and deliverables meet business needs, all while balancing long term flexibility and speed to market.The Business Analyst - Digital Catering Solutions position will be located in Atlanta, GA.

　　PRIMARY FUNCTIONS:Works with stakeholders to build out initial requirements and user stories through the c eation of process mappings to form a deep understanding of business processes to then drive functional requirement documentationParticipate in daily Scrum sessions with IT or vendors and score backlog items based on potential impact, development effort, hypothesis confidence, and strategic fitPartner effectively with the Delta IT organization and external partners in the execution of projects supporting the Catering TransformationDefine success criteria and metrics of new products/releases and perform post-implementation analysisWork collaboratively to ensure functionality consistently flows through to Flight Attendant and customer facing channels and adds expected valueCommunicate and coordinate with key stakeholders across the organization to share priorities, roadmap, and key learnings

　　Benefits:For information and details on employment benefits offered with this position, please visithere{target="blank"}. Should you have any questions/concerns, please contact our HR Department via our securewebsite{target="blank"}.

　　California Pay Equity:For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' websitehere{target="_blank"}.

　　Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

　　If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise,please contact our HR Department{target="_blank"}.

　　Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).