JOB SUMMARY The ideal candidate will play a pivotal role in bridging the gap between business requirements and technical solutions, with a focus on Salesforce data analysis and reporting functionalities. This individual will work closely with key stakeholders, functional leaders, and the technical team to ensure the effective implementation and optimization of Salesforce solutions.

　　ESSENTIAL FUNCTIONS

　　Salesforce Data Analysis:

　　Analyze and interpret complex data sets within Salesforce to identify trends, patterns, and insights.

　　Collaborate with stakeholders to define data requirements and ensure data accuracy and integrity.

　　Develop and implement strategies for data cleansing, enrichment, and maintenance.

　　Reporting and Dashboard Development:

　　Design and create Salesforce reports and dashboards to provide actionable insights for business decision-making.

　　Work closely with end-users to understand reporting needs and translate requirements into effective visualizations.

　　Ensure the timely delivery of accurate and relevant reports to support business operations.

　　Functional Leadership:

　　Collaborate with business leaders to understand their processes, challenges, and goals.

　　NOTE The employer reserves the right to change or assign other duties to this position.

　　QUALIFICATIONS Job qualifications are stated in the Essential Functions of the job description. An employee must be able to accomplish the Essential Functions to be competent in the job. Other special requirements are noted below.

　　Education

　　Bachelor's Degree in Business Administration, Information Systems, or related field.

　　Certifications

　　Salesforce certification (e.g., Certified Administrator, Certified Platform App Builder) is highly desirable.

　　Licenses

　　Equipment Skills

　　Software Skills

　　Minimum of four (4) years' experience utilizing Salesforce

　　Proficient with Microsoft Office Suite or related software.

　　Other Skills

　　Physical Demands

　　Prolonged periods of sitting at a desk and working on a computer.

　　Work Conditions

　　Work is typically performed in an office environment but may be required to perform job duties outside of the office setting.

　　Special Schedule

　　Normal schedule is standard business hours Monday-Friday, 9 am-5 pm years; At times, must be willing to work in excess of 40 hours per week as driven by operational needs.

　　Travel Demands

　　Occasional travel may be required as needed to support the objectives of business units within portfolio.

　　Hazards

　　Job Experience

　　Proven experience as a Business Analyst with a focus on Salesforce data analysis and reporting.

　　Personal Qualities

　　Strong analytical and problem-solving skills with attention to detail.

　　Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.

　　Experience in managing functional leadership and facilitating workshops.

　　Other

　　Demonstrable knowledge of and commitment to:

　　The mission, vision and goals of The Fedcap Group and execution of relevant policies and procedures.

　　government regulations related to Human Resources functions.

　　maintain the highest level of confidentiality, integrity, and ethical practice.

　　analyze, make decisions, and resolve situations/problems effectively within the scope of responsibilities.

　　ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

　　be patient and sensitive to individuals with disabilities.

　　STATUS

　　Part/Full-time Full-time

　　Term Regular

　　FLSA Status Exempt

　　Wage/Salary $55,000 - $75,000

　　The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are an EEO employer committed to diversity, M/F/D/V.