Description

　　Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.

　　Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.

　　Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams’ bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.

　　Join us in the Amazon Reliability Maintenance Engineering (RME) team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.

　　Purpose of job

　　We are seeking an accomplished and strategic Building Management System (BMS) Manager to recruit, lead and mentor a new global BMS support team. This pivotal role demands a seasoned professional with a robust background in BMS management, coupled with exceptional leadership prowess and business acumen. The successful candidate will implement, maintain, enhance, and optimize our global services while instilling a culture of innovation and customer-centricity.

　　Responsibilities

　　• Design and own the global BMS Service Team start up and long-term strategies, setting a vision, roles and responsibilities and clear goals for the team.

　　• Recruit, build, inspire and motivate a new team that can work towards common goals.

　　• Collaborate closely with WWRE, D&C, Sustainability, RME and other stakeholders to comprehend customer requirements, business objectives, and operational needs.

　　• Responsible for the design, implementation, and management of advanced BMS Standard Operating Procedures, Policies, specifications and processes which are scalable across the globe.

　　• Implement and manage a robust change management process.

　　• Ensure new buildings meet IOQ criteria before accepting and integrating the site into the scope of the service support team.

　　• Leverage BMS data insights to proactively identify opportunities for optimization, energy efficiency, and cost savings.

　　• Cultivate and nurture strong relationships with internal stakeholders and external clients, ensuring a wholistic and customer-centric approach.

　　• Provide visionary insights and recommendations to senior management on BMS trends, industry best practices, and emerging technologies.

　　• Manage labor needs, project timelines, budgets, and resources to ensure successful implementation of BMS services and initiatives.

　　• Ensure compliance with industry regulations, standards, and certifications to achieve best-in-class performance.

　　• Ensure the implementation of training and professional development programs to enhance team members' technical and leadership competencies.

　　• Champion a culture of innovation, continuous improvement, and knowledge-sharing within the team.

　　We are open to hiring candidates to work out of one of the following locations:

　　Barcelona, ESP

　　Basic Qualifications

　　• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Science, Business Administration, or related field (or equivalent work experience).

　　• Substantial experience in startups and BMS management, with a minimum of 5 years in building controls or a related domain.

　　• Demonstrated leadership experience, including team management, mentoring, and strategic planning.

　　• Strong business acumen with the ability to align technical decisions with overarching strategic objectives and customer needs.

　　• Exceptional interpersonal and communication skills for effective collaboration with diverse stakeholders.

　　• Profound understanding of HVAC, lighting, metering and other building systems, coupled with energy management expertise.

　　• Awareness of relevant programming languages such as BACnet, LON, Modbus, or similar protocols.

　　• Ability to analyze data and derive actionable insights to optimize system performance.

　　• Track record of managing and prioritizing multiple projects within a dynamic environment.

　　• Solution-oriented mindset with the ability to address challenges creatively and strategically.

　　• Business development mindset with experience of creating and launching new products or teams.

　　• Experience in facility management.

　　Preferred Qualifications

　　• Global project management experience and the ability to work with multicultural teams.

　　• Proficiency in cloud-based IoT platforms, data analytics, and visualization tools such as Sky Sparks and QuickSight.

　　• Certification with Tridium Niagara

　　• Strong knowledge and troubleshooting of control signals (VDC, mA) and low voltage power (24-AC/DC).

　　• Ability to integrate multiple communications protocols such as BACnet, LON, Modbus, SNMP to a single platform with normalized data for standard visualization.

　　• Ability to remotely troubleshoot fieldbus communications issues for serial and RS485 networks such as BACnet, LON and Modbus.

　　• Ability to remotely troubleshoot IP communications issues for networks such as Niagara Fox, MQTT, BACnet/IP and SNMP.

　　• Certification with Distech Controls.

　　• Knowledge or experience in relevant programming languages or BMS systems.

　　• Strong customer relationship management skills.

　　• Experience and understanding in electrical and mechanical aspects of BMS equipment.

　　• Proficient in other spoken languages.

　　Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.