We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

　　Working Arrangement

　　At Home

　　Job Description

　　The Opportunity

　　The Branch Examiner will conduct branch reviews for the Manulife Securities Inc. (MSI) and Manulife Securities Investment Services Inc. (MSISI) branches throughout Canada. This includes pre-review preparation and onsite testing at the branch in accordance with the established Branch Review program to identify and report or advance actual and potential compliance findings in an appropriate and timely manner.

　　The indivudal will attend at physical branch locations to conduct branch reviews including Advisor’s Interviews to ensure compliance with Investment Industry Regulatory Organization of Canada (IIROC) and Mutual Funds Dealers Association (MFDA) requirements as well as Manulife Securities Policies and Procedures.

　　The incumbent will be writing reports in respect of findings and raising priority items and interact closely with the Advisors and their Assistants, Advisory Services Regional Compliance Officers, Senior Branch Managers and Branch Managers and other Manulife Head Office Staff. This position will report to the Director, Branch & Business Conduct Review and requires up to 60% travel across Canada.

　　Key Accountabilities:

　　Complete regulatory and risk-based Compliance Reviews with Manulife Securities Advisors and Branch Managers throughout Canada

　　Complete branch review reports and working papers with high quality that conforms to regulatory and internal standards

　　Conduct Advisor and Branch Manager Interviews

　　Perform testing of critical Compliance functions including review of Branch Manager supervision, internal controls and Advisor client documents

　　Participate in Advisory Services Compliance projects, as required

　　Maintain a high level of awareness of compliance related changes and developments in the securities industry through review of publications, participation in industry associations, employee development initiative, etc.

　　Job Proficiencies:

　　Excellent knowledge and understanding of the Dealer’s compliance policies and procedures and the practical application of IIROC and MFDA rules and regulations and other applicable regulatory or legislative authorities, such as AML, PIPEDA, Privacy etc.

　　Good understanding of the general characteristics, attribute and risk factors associated with various securities and investment strategies for assessing matters such as suitability of investment activities, KYC uniformity etc.

　　Good knowledge of Manulife products, distribution channels and associated business processes

　　Conceptual understanding of the corporate compliance methodology and program objectives

　　Excellent written and verbal business communication skills

　　Strong interpersonal, negotiation and influencing skills

　　Proficient knowledge of Microsoft applications (including Word, Excel and Access)

　　Validated understanding of Dataphile and Portfolio Aid an asset

　　Capable of simultaneously prioritising multiple tasks and meeting stringent deadlines

　　Willingness to travel throughout Canada, up to 60% of the time

　　Well-developed inter-personal skills in order to provide a high level of service and maintain working relationships with assigned groups and team members

　　Able to recognize and handle sensitive and confidential information

　　Self-motivator, confident and capable of working both independently and in a team environment

　　Outstanding planning, organizational and time management skills

　　Results oriented and hard worker

　　High level of integrity and respect for others

　　Bilingual French/English, preferred

　　Education:

　　College Diploma or University Degree

　　Minimum five years of experience with an IIROC member firm in a compliance or similar

　　What can we offer?

　　A competitive salary and benefits packages.

　　A growth trajectory that extends upward and outward, encouraging pursuit of passions and learning new skills.

　　A focus on growing career pathways with us!

　　Flexible work policies and strong work-life balance.

　　Professional development and leadership opportunities.

　　Our commitment:

　　Values-first cultureWe lead with our Values every day and bring them to life together.

　　Boundless opportunity!We build opportunities to learn and grow at every career stage.

　　Continuous innovationWe invite you to help redefine the future of financial services.

　　Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive environment where everyone thrives.

　　Championing Corporate CitizenshipWe build a business that benefits all partners and has a positive social and environmental impact.

　　#LI-Remote

　　About Manulife and John Hancock

　　Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

　　Manulife is an Equal Opportunity Employer

　　At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

　　It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

　　Salary & Benefits

　　The annual base salary for this role is listed below.

　　Primary Location

　　CAN, Ontario - Full Time Remote

　　Salary range is expected to be between

　　$68,250.00 CAD - $113,750.00 CAD

　　If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

　　Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.