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BPO T&S Operations Senior Analyst
BPO T&S Operations Senior Analyst-November 2024
Gurgaon
Nov 1, 2025
ABOUT NTT DATA SERVICES
NTT DATA Services is a top global IT services provider with 130,000+ employees in more than 50 countries.
10,000+ employees
Consulting, Technology
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About BPO T&S Operations Senior Analyst

  Roles and Responsibilities

  You'll execute securities transaction processing related to trades captured and derivatives operations. You'll be responsible for meeting daily deliverables of the client and other NTT service level agreements You'll require a comprehensive understanding of the fundamentals of trade life cycle, trade capture/processing and complex financial instruments You'll need to maintain high levels of accuracy and completeness with all the results and resolving any issues around the processes performed You'll be working on large volumes and liaison with internal teams, clients and different stakeholders (both internal and external to resolve any trade capture/processing issues Your daily task will include and not limited to research and resolution of exceptions and DK's, resolving any breaks and variances, following up on trade queries, assisting and providing other teams with trade related information and communicate through different channels viz. online and offline both You'll be working on various financial instruments viz. Equity, Bonds, Futures, Options, Swaps, Bank Loans, FXs, forwards etc. You'll audit your daily work to ensure error free deliverables (financial instruments) and partake in daily handover of open tasks You'll support business during peak periods, support your team and identify and implement process improvements You'll support your immediate supervisors in reviewing/auditing of funds along with other operational and business tasks as assigned and entrusted to you You'll train, support and provide feedback to junior staff and always be ready to take a lead in crunch situation and tough times as a senior resource You should be ready to lead with an example, provide training to new hires/current resources, create SOP documents and figure out the operational challenges and provide resolution for the same You should be a champion in maintaining targets and deadlines, going over and beyond your daily deliverables and be a wow for our customers (internal and external both)

  Requirements for this role include:

  You have a Bachelor or Master level degree in accounting, finance, business, economics or other relevant professional designation (CFA/CGA/CMA/CA/CPA) You have a minimum of 3-5 years of experience in financial services with an exposure to Operations processing You have product knowledge and experience of and working with different financial instruments; global markets, OTC security markets, fixed income and derivatives You're comfortable with Microsoft Office Suite, specifically excel and outlook 3-5 years of exposure in a service-oriented role where you had to correspond in writing or over the phone with external customers Prior and good working knowledge and knowhow of Invest One, Bloomberg, IDC and HIS Market would be an added advantage Prior experience in team handling would be an added advantage You're open to work in any scheduled work window from Monday-Friday between 12:30pm to 4:30am IST

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