* Seeking a leader with attorney represented bodily injury claims adjusting experience. The ideal candidate will be proficient with Microsoft Excel and organizational skills.*

　　Job Summary:

　　The Team Lead I is responsible for managing complex and occasionally highly complex vendor relationships, assessing vendor training needs, and monitoring vendor performance. The individual monitors staffing levels and workloads, provides coaching and mentoring, and participates in performance reviews.

　　Key Responsibilities:

　　Summarizes documents and enters into claim system notes

　　Documents a claim file with notes, evaluations, and decision-making process

　　Communicates verbally or in writing about claim processes/procedures with other employees, leaders, and teams

　　Frequently conducts calibrations with vendors or staff

　　Frequently conducts targeted file examining, including performing ride-alongs or sit-alongs

　　Advanced knowledge of all regional construction types and related repair methodologies

　　Oversees complex and occasionally highly complex claims that include Public Adjuster involvement

　　Oversees complex and occasionally highly complex specialized claims (e.g., business interruption, loss of income, E&O policies)

　　Oversees complex and occasionally highly complex claims involved in appraisal, arbitration, or mediation

　　Supervisory Responsibilities:

　　This job does have supervisory duties

　　Preferred Qualifications:

　　Education and Experience

　　Bachelor’s Degree or equivalent

　　3 or more years of related experience

　　Certificates, Licenses, Registrations

　　NoneFunctional Skills

　　Applies advanced knowledge of insurance policy, coverage, and regulation

　　Applies advanced knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards

　　Applies advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data

　　Applies advanced knowledge of problem-solving and preparation of complex reports for analysis

　　Applies advanced negotiation and/or arbitration skills

　　Applies advanced conflict management and problem resolution skills in managing internal and external customer relationships

　　National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is:

　　Team Leader I: $63,500- $73,000

　　Team Lead II: $70,500- $84,000

　　Associate Manager: $84,500-$100,000

　　And may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

　　National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

　　In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

　　National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

　　National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!