Description:

　　The Billing Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to changes in the workplace.

　　Essential Functions of the Billing Operations Associate:

　　• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues

　　• Making routine welcome and maintenance calls to clients

　　• Manage total accounts receivable with an Aging in excess of $3.5 M

　　• Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.

　　• Responsible for gathering the necessary data to assist Management with account specific decisions

　　• Auditing account specific reports to ensure accurate billing and client specific information

　　• Adjusting and auditing contractor payroll and billing using InfoPath

　　Skills:

　　Collections, Billing, accounts receivable, Customer Service

　　Additional Skills & Qualifications:

　　• 2-3 years of relevant experience or college degree

　　• Proficient in Microsoft Office (Excel and Word a must)

　　• Strong organizational and analytical abilities

　　• Strong communication skills and work ethic

　　• Goal driven with problem solving skills

　　• Ability to work independently and as a team player

　　Experience Level:

　　Entry Level

　　About Aston Carter:

　　Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

　　At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

　　Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.