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Bilingual Overnight Shipping Lead
Bilingual Overnight Shipping Lead-March 2024
Bensenville
Mar 29, 2026
About Bilingual Overnight Shipping Lead

  Location: Bensenville, IL (On-Site)

  Schedule: Sunday to Thursday 6:00 PM- 3:00AM

  Status: Full-Time (Exempt)

  Compensation: Starting at $45k

  $300 Sign-On Bonus After The Completion of the 90-Day Probationary Period

  Responsible for monitoring all activities in the Shipping area pertaining to all outgoing merchandise. Provide leadership and guidance to all Shipping employees during the overnight shift. The Bilingual Overnight Shipping Lead will work closely with the Warehouse Manager and Shipping Manager to maintain standards and SOP compliance.

  Essential Functions

  Plans, organizes, and controls all activities of the Shipping Department, including developing

  Departmental goals, objectives, and systems for all shifts by working in sync with department members, shipping carriers, Customer Service department and other vendors

  Evaluates reports, decisions, and results of Department initiatives in relation to the established goals and provides evaluation of performance of Shipping personnel in relation to the established targets

  Contribute to the creation and implementation of best practice vision, strategy, policies, processes, and procedures to aid and improve operational performance within the Shipping Department for the shift

  Ensure all Safety Policies are being adhered to in the department

  Ensure all shipping policies are adhered to and are responsible for staying updated with the new laws and regulations

  Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures

  Coordinate the training of new and current employees for various job roles in the department. Cross-train and mold employees for future internal opportunities

  Ensure Shipping Trainers are trained and updated with new policies and procedures

  Responsible for reducing shipping errors by staying updated with current and suggesting new methods to improve the quality of production

  Handle employee concerns, issues, and disciplinary action including filling out incident reports or other relevant documentation and submitting it to Human Resources

  Maintain department supplies by checking stock to determine inventory levels on hand, anticipating requirements, and placing orders on a weekly basis

  Assure department assets are accounted for daily, work with facilities and IT department to ensure the repair of any damaged assets within the department

  Work with various vendors to maintain the assets running smoothly within the department

  Communicate with various departments to ensure customer satisfaction and streamlined operations

  Responsible for communicating accurate processing times for shipping orders on the website

  Ensure daily cut-off and metrics are achieved and that all processes and activities are running smoothly and promptly

  Manage overhead to maximize productivity and minimize waste. (Utilizing the right number of employees that it should take to achieve company metrics and goals)

  Ensure the Supervisors are keeping Leads, Admins and Associates to the standards of the departments and company SOP’s

  Ensure all employees meet job level Metric expectations and requirements

  Ensure all Shipping desk responsibilities are completed in a timely manner while documents, files and reports are maintained

  Support Shipping employees by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results by doing their timely 90 day and annual reviews

  Generate various reports and records for accuracy and compliance with the established procedures. Submit Daily and Monthly KPI’s to the reporting Manager

  Works closely with the Warehouse Manager on implementing and improving the SOPs and the company's agenda for continuous growth

  Must be willing to learn all aspects of the department and delegate responsibilities accordingly

  Performs 0ther duties assigned by the Warehouse Manager

  Work with different third-party IT vendors to make sure the systems are always operating smoothly in the shift

  Competencies

  Must be able to speak in both English and Spanish

  Technical Capacity

  Results-driven

  Leadership skills; critical analysis skills

  Financial Management

  Excellent communication skills

  Ethical Conduct

  Team Player

  Supervisory Responsibility

  This position supervises all overnight Shipping Associates, Coordinators, Trainers. Work Environment This job operates in a warehouse environment where the noise level can be loud. The employee is frequently exposed to fast-moving carts and bins throughout the warehouse.

  Physical Demands

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is moderately active and requires standing and walking. This position requires the ability to occasionally lift warehouse products and supplies, up to 20 pounds.

  Position Type/Expected Hours of Work

  This is a full-time position, 40 hours per week. Must be committed and available to work the 6:00PM-3:00AM overnight shift.

  Required Education and Experience

  A GED or High School diploma is required. Three to five years of experience in a warehouse, inventory control, or materials management in a manufacturing, warehouse, or distribution center environment. A minimum of two years of lead or supervisory experience is required. Preferred Education and Experience Bachelor’s degree in Business Management, Industrial Management, or a related field. Intermediate computer skills and Microsoft Office experience. Experience with inventory management systems and e-commerce platforms.

  Work Authorization

  Must have legal authorization to work in the United States

  What We Offer

  Annual Performance Review-Up to 3% at 90 day Review. Up to 8% at yearly review

  Annual Perfect Attendance gift card Ceremony

  Casual Work Environment

  Employee Assistance Program

  Employee Birthday Celebration with Gift Card Distribution

  Employee of the Month Celebration

  Generous Paid Time off Program

  Insurance Coverage which includes: Medical, Dental, Vision and Life Insurance

  Monthly Company Activities and Celebrations

  Monthly Manager Lunches

  Paid Holidays

  Potential for Advancement

  Spotlight Employee Recognition

  401(k) with Employer Match

  Midwest Goods Inc. was founded in 2014 and is a wholesale distributor of vape and electronic cigarette products. We rely on meeting our ethical principles and maintaining our business integrity, as well as our approach to our business which we call Service Spirit, Team Spirit, and Spirit of Progress. In the spirit of service, we expect all of our employees to demonstrate professionalism, enthusiasm, integrity, and a welcoming attitude to our customers, vendors, and each other. Every day our employees combine their individual skills and contributions to achieve collective success.

  Our team spirit is based on a sense of shared purpose, communication, and mutual respect. Our business is to serve others and to continuously improve the services and products we provide. In the spirit of progress, we support and encourage all of our employees to shape their own future and to grow with the Company. We also encourage each employee to take the initiative and look for new, different, and innovative ways to better serve our customers and vendors.

  Midwest Distribution is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regards to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under Federal, State, or local law.

  Midwest Distribution is committed to creating a workplace that inspires and enables our employees to be the best they can be so that we can grow as a company, team, and family. We believe diversity, equality, and inclusion is vital to driving our culture, sparking innovation, and achieving long-term success.

  For all of life's occasions and everyday moments, visit Midwest Events (https://www.midwestgoods.com/midwest-events)

  Sunday- Thursday, 6:00PM- 3:00AM

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