Do you wantto join us in helping to fight the world’s most threatening diseases andenabling access to care for more people around the world? At SiemensHealthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

　　At SiemensHealthineers, We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally. Sound interesting? Then come and join our global team as a Bilingual Customer ServiceRepresentative.

　　Our globalteam : We are a team of more than 69,000 highly dedicatedemployees across more than 70 countries passionately pushing the boundaries ofwhat’s possible in healthcare to help improve people’s lives around the world.As a leader in the industry, we aspire to create better outcomes and experiencesfor patients no matter where they live or what health issues they are facing.Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guidedtherapy and innovative cancer care, is crucial for clinical decision-making andtreatment pathways.

　　Our culture : We are partof an incredible community of scientists, clinicians, developers, researchers,professionals, and skilled specialists pushing the boundaries of what’spossible, to improve people’s lives around the world. We embrace a culture of inclusivity in whichthe power and potential of every individual can be unleashed. We spark ideasthat lead to positive impact and continued success. Check our Careers Site at https://jobs.siemens-healthineers.com/careers

　　This is a role well suited to anambitious professional, looking for the next step in their career. As a Customer ServiceRepresentative, you will be responsible to :

　　Processesincoming customer orders, inquiries and/or service requests regardingproducts and/or services from customers and our local team (FSRs, TAS, AM,BM) nationwide.

　　Processescredits, returns and logging complaints using the control tower to reportany order or material discrepancy

　　Providebilingual telephone support to customers

　　Processesscheduled agreements and reservations as required by customers

　　Manages andfiles clients' information in the information system in SAP or otherdatabases.

　　Cooperates withclients and service representatives/account managers to clarify orders andissues.

　　Participates ininvestigating and resolving commercial and/or after sales supportproblems.

　　Validatescustomer pricing and works with Contracts dept, Credit & Collections,and Account Manager to resolve pricing disputes.

　　Monitor backorders and allocations and escalates all issues where necessary.

　　Generatesreports as required

　　Perform filingand archiving activities using SharePoint

　　Substitute forand or assist department staff

　　Required skills to have for the success of this role

　　Bilingual inEnglish and French

　　Post-secondaryeducation or equivalent

　　1-3 years ofcustomer facing experience and or telephone support

　　Excellentorganizational interpersonal and communication skills

　　Knowledge ofrelated products and or services

　　Ability tomultitask and work in a fast-paced environment

　　Ability toadapt quickly to new technologies

　　Strongattention to detail

　　Problem solvingand analytical skills

　　Must be able towork under stress

　　Must be a Teamplayer

　　Must be able towork SHIFTS (8:00 AM – 6:00PM), as required

　　Priorexperience with SAP preferred

　　While weappreciate all applications we receive, we advise that only candidates underconsideration will be contacted.

　　In ourcontinued commitment to prioritize colleague health, comply withcustomer/business partner requirements, and help preserve our businesscontinuity, Siemens Healthineers requires employees, contractors, and businesspartners to be fully vaccinated with relevant dose(s) of a Health Canadaapproved vaccine for all new hires by their start date.

　　“Fullyvaccinated” means it has been 14 days after receiving the full series of aCOVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada(i.e. two doses of a two-dose vaccine series, or one dose of a single-dosevaccine series), and which may include, at the Company’s discretion, anyfurther doses in accordance with Health Canada guidelines.

　　Exemptionswill only be granted for medical reasons or on the basis of a protected groundunder applicable human rights legislation.

　　At SiemensHealthineers, we value those who dedicate their energy and passion to a greatercause. Our people make us unique as an employer in the med-tech industry. Whatunites and motivates our global team is the inspiration of our commonpurpose: To innovate for healthcare,building on our remarkable legacy of pioneering ideas that translate into evenbetter healthcare products and services. We recognize that taking ownership ofour work allows both us and the company to grow. We offer you a flexible anddynamic environment and the space to move beyond your comfort zone to grow bothpersonally and professionally.

　　If you wantto join us in transforming the way healthcare is delivered, visit our careersite at https://jobs.siemens-healthineers.com/careers

　　If you wishto find out more about the specific division before applying, please visit:

　　https://www.siemens-healthineers.com/en-ca/about

　　Beware of JobScams

　　Please bewareof potentially fraudulent job postings or suspicious recruiting activity bypersons that are currently posing as Siemens Healthineers recruiters/employees.These scammers may attempt to collect your confidential personal or financialinformation. If you are concerned that an offer of employment with SiemensHealthineers might be a scam or that the recruiter is not legitimate, pleaseverify by searching for the posting on the Career site: https://jobs.siemens-healthineers.com/careers

　　Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

　　By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca .

　　Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

　　En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca (https://new.siemens.com/ca/fr.html) .