Job Summary:

　　Responsible for investigating and confirming the facts of loss for the most complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors and provides direction to junior employees.

　　Key Responsibilities:

　　Handles investigation regarding all aspects of the most complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority

　　Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

　　Determines subrogation or fraud potential and how to handle for the most complex cases

　　Identifies customer needs and works to meet those needs using appropriate customer service skills

　　Recognizes and identifies body parts of a vehicle or understanding other potential property damage

　　For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex/Catastrophic injury claims

　　Applies increased experience in the Sr Adjuster level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, Litigation, etc.)

　　Recommends process improvements

　　Supervisory Responsibilities:

　　This job does not have supervisory duties

　　Preferred Qualifications:

　　Education and Experience

　　Bachelor’s degree preferred or equivalent experience

　　3 or more years of related experience

　　Certificates, Licenses, Registrations

　　Ability to obtain and maintain adjuster licenses as requiredFunctional Skills

　　Advanced customer service orientation

　　Advanced verbal and written communication skills

　　Advanced time management skills from a global case management and pending perspective (vs. transactional)

　　Advanced problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources

　　Proficient in Word and Outlook

　　National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is: $43,500- $85,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

　　National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

　　In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

　　National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

　　National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!