Job Number 23221601

　　Job Category Food and Beverage & Culinary

　　Location San Francisco-Clock Bar WS, 335 Powell St, San Francisco, California, United States

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Management

　　JOB SUMMARY

　　Responsible for beverage operations and staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals and implements training plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

　　CANDIDATE PROFILE

　　Education and Experience

　　• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

　　OR

　　• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

　　CORE WORK ACTIVITIES

　　Managing Beverage Operations

　　• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.

　　• Implements agreed upon beverage policy and procedures throughout the property.

　　• Manages in compliance with all applicable beverage and liquor laws.

　　• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.

　　• Monitors adherence to all liquor control policies and procedures.

　　• Attends pre- and post-convention meetings as needed to understand group needs.

　　• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

　　• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

　　• Manages to achieve or exceed budgeted goals.

　　• Ensures compliance with all beverage policies, standards and procedures.

　　• Maintains food handling and sanitation standards.

　　• Manages inventories according to budget and business levels.

　　• Assists with developing menus and promotions as necessary.

　　Leading Beverage Team

　　• Trains staff on liquor control policies and procedures.

　　• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

　　• Ensures employees understand expectations and parameters.

　　• Communicates critical information to the beverage staff regarding each event.

　　Ensuring Exceptional Customer Service

　　• Provides excellent customer service.

　　• Interacts with guests to obtain feedback on product quality and service levels.

　　• Responds effectively to guest problems and complaints.

　　• Empowers employees to provide excellent customer service.

　　• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

　　• Provides feedback to individuals in an effort to improve service performance.

　　• Reviews comment cards and guest satisfaction results with employees.

　　Managing Human Resource Activities

　　• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

　　• Participates in the development and implementation of corrective action plans.

　　The salary range for this position is $76,000.00 to $99,000.00 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

　　The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

　　Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

　　At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.