Benefits Specialist As a Benefits Specialist, you'll be responsible for supporting the day-to-day operations of benefits and wellness programs (group health, dental, vision, short-term and long-term disability, life insurance, travel, flexible spending plan, retirement plans, etc.). You'll respond to help tickets with excellent customer service, educate leaders and employees about our programs, and troubleshoot system and process issues. Your ability to dive into problems and figure out solutions will be critical to your success. Location and Travel This position can be fully remote and located anywhere in the continental US. Travel of 10-15% for open enrollment, team meetings, etc. RESPONSIBILITIES Benefits Administration: (80%) Benefits Administration - Daily Operations Help respond to daily benefit questions accurately and in a timely manner with our team members. Serve as primary contact for benefit carriers and the benefit broker. Manage all benefit-related transactions and processes. Partner with the HRIS team for troubleshooting systems issues. Coordinate transfer of HRIS data to carriers and resolving file feed errors timely. Evaluate and revise internal processes and recommend strategies to reduce costs and increase efficiencies. Document and maintain administrative procedures for assigned benefits processes. Ensure compliance with applicable government regulations and timeliness/accuracy of required reporting and associated fees. Partners with payroll team to complete medical support notices and all correspondence to the state and employee. Assists the Total Rewards team with Leave of Absence administration, ACA compliance and 401k audits. Create internal audit protocols to ensure plan participant accuracy, compliance, and overall success of the plan. Performs reconciliations and quality checks of benefits related data. Reconciles monthly benefit invoices to ensure complete accuracy. Assists in creating and delivering the circulation of all communications by working with internal partners and outside vendors relating to benefits, including required notices, open enrollment materials, wellness program communications and non-routine communications. Assists to facilitate successful planning and execution of annual open enrollment including creation and revision of all communications and systems to reflect new benefits/benefit changes. Partners with other leaders to answer any general incoming benefits questions/inquiries and performs back up responsibilities, for others on the team as needed or assigned Keeps Total Rewards leader informed of important developments, potential problems, and related information necessary for effective management. Coordinates and communicates plans and activities with others, as appropriate, to ensure a coordinated work effort and team approach. Act as the Payroll backup and ensure knowledge of how the two areas collide. Projects: (10%) Performs related work and/or projects as apparent or assigned. Growth/Innovation: (10%) Stays abreast of industry trends and seeks out opportunities to apply innovative solutions to assigned programs. Makes recommendations focused on delivering high-quality, cost-effective programs to address the benefit needs of our employees. Proactively evaluates internal processes and makes recommendations to ensure for greater employee experience. REQUIRED QUALIFICATIONS: Bachelor's degree in Human Resources, Benefits or other related field. 3-5 years of experience in Benefits Administration Ability to work well with numbers and details. Demonstrates proficiency in Microsoft Excel, Word, and PowerPoint. Experience working with Benefits Administration System or HRIS as a user and an administrator. Strong customer service orientation. Demonstrated ability to interact effectively with all employee levels. Demonstrated ability to handle multiple and varied projects. Handles confidential information with the utmost judgement and discretion. Ability to communicate effectivel , both orally and in writing, with a wide variety of customers, company personnel, and others. Working knowledge of COBRA, FMLA, ADA, ERISA, HIPAA, and ACA regulations Willingness to travel up 10-15%. PREFERRED QUALIFICATIONS: Workday Intermediate to advanced Excel skills Inclusive Employer At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we're proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law." If you need assistance or an accommodation due to a disability, please contact us by email at or call 1-888-796-4997. Culture & Benefits Our employees are the foundation of our success and we take care of them! Our include professional development, competitive health care coverage, incentives and a healthy work and life balance. We've cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We've earned recognition as a "Best Place to Work," by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota's Fastest Growing Companies list. In addition, we've earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner. Who We Are Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets. RTI, Inc. is an Equal Opportunity Employer, M/F/D/V. In addition to federal law requirements, RTI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.