Benefits Administrator

　　Oakland, CA

　　Human Resources

　　Benefits Administration

　　Full Time - Day

　　Business Professional & IT

　　Req #:38609-28286

　　FTE:1

　　Posted:February 13, 2024

　　Summary

　　Job Summary : Administers health and welfare and retirement plans and other employee benefit programs in compliance with applicable laws, regulations and AHS policies. Participates in the implementation, processing, communication and recordkeeping of these benefit plans and programs. Provides routine technical information and functional guidance to employees and managers with respect to benefit policy and procedures. Performs related duties as required.

　　DUTIES & ESSENTIAL JOB FUNCTIONS : NOTE: The following are the duties performed by employees in this classification, however, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

　　Administer health and welfare and retirement plans and other employee benefit programs in compliance with applicable laws and policies. Answer routine questions related to technical information and functional guidance from employees and managers. Escalate non-routine questions to the Senior Benefits Administrators or Employee Benefits Manager. Support high levels of customer service through the timely delivery of accurate information and timely processing of transactions.

　　Interact and maintain excellent relationships with insurers and third party administrators to support compliance and high levels of service are provided to AHS and its employees.

　　Interact on a day to day basis with other employee benefits team members to insure the consistent and timely flow of work. Develop and maintain excellent working relations with all members of Human Resources to support compliance and deliver high levels of service to AHS and its employees.

　　Maintain current knowledge of employee benefit issues and regulations.

　　Maintain current knowledge of insurance certificates, summary plan descriptions, and summary annual reports. Advise Employee Benefits Manager of any need for change.

　　Maintain employee benefits data in HRIS system. Prepare and audit detailed benefit reports to monitor compliance and ensure timely processing. -

　　Maintain strict confidentiality with respect to any and all employee information or manager action.

　　Participate on teams, committees and projects and perform other duties as assigned.

　　Review employee benefit plan descriptions and communication materials. Draft communication and training materials related to employee benefits for review and approval by the Employee Benefits Manager. Provide support (training and information) to employees during new hire orientation, open enrollment, and at other times as needed. Participate in periodic benefit fairs to reinforce employee understanding.

　　Review Employee Benefit policies, practices and procedures for all plans sponsored by AHS to support compliance with applicable laws and regulations and consistency with plan documents, insurance contracts and Memos of Understanding.

　　Qualifications

　　Education: High School diploma or equivalent. Bachelor’s Degree in Business, Industrial Relations or Human Resources preferred.

　　Minimum Experience: Three years employee benefits related experience in mid-sized organization with increasing responsibility.

　　Minimum Experience: Union environment and Health care experience is preferred.

　　Preferred Licenses/Certifications: Certified Employee Benefit Specialist (CEBS) designation.

　　Alameda Health System is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military background.