Air Service & Marketing Manager

　　Print (https://www.governmentjobs.com/careers/boiseid/jobs/newprint/4341064)

　　Apply

　　

　　Air Service & Marketing Manager

　　Salary

　　$73,861.00 - $86,806.00 Annually

　　Location

　　Boise, ID

　　Job Type

　　Full Time Regular

　　Job Number

　　06507

　　Department

　　Airport

　　Division

　　Airport Administration

　　Opening Date

　　01/17/2024

　　Closing Date

　　2/7/2024 12:00 PM Mountain

　　Description

　　Benefits

　　Questions

　　Summary Statement

　　The Boise Airport is growing! To keep pace with the growth of our city and meet the demands of our community, the airport is undergoing a multi-million-dollar capital expansion plan to accommodate future transportation needs . The Boise Airport is accepting applications for the position of Air Service and Marketing Manager. This role will develop the expansion of passenger and air cargo services and oversee marketing, media relations, and advertising for the Boise Airport.

　　Supervises the planning and marketing programs that strengthen, promote and enhance the airport’s brand

　　Acts as a spokesperson on behalf of the airport

　　Displays a strong knowledge of air service strategies, economic development, communication, marketing best practices, project management, writing and client relationships

　　This role generally works independently and has broad responsibility for planning, organizing and prioritizing work

　　This position works under general direction

　　The City provides top notch healthcare for you and your family at little to no cost. Plus, a n actual pension plan , 401k matching, a wellness program, tuition reimbursement, paid parental leave, and more. Imagine that.

　　Essential Functions

　　Establishes and develops relationships with airline executives to encourage the expansion and retention of current air service. Crafts and delivers precise, impactful, and professional air service presentations. Collaborates with air service experts to identify potential gaps in air service and strategically leverages opportunities for expanding routes. Provides strategic direction on the expansion of air cargo service and communication regarding schedule, fleet and route changes. Researches economic impact of air service in the City of Boise and region. Assists the airport director in the outreach and education of target audiences to influence air service growth. Advocates for the airport with the Federal Aviation Administration. (25%)

　　Oversees comprehensive communication strategies, both internal and external, and leads public outreach initiatives to effectively inform and engage with target audiences while actively seeking and incorporating feedback. Directs the creative evolution of all communication materials, overseeing the copywriting and editing process for various mediums such as handouts, presentations, video scripts/outlines, press releases, and other written materials. Defines, creates and executes the communication strategy and structure for the Boise Airport’s social media channels and website. Oversees development of a social media content calendar and engages with passengers and partners through various platforms. Oversees responses to passenger inquiries the airport receives via phone and email. Serves as the airport liaison with the city's community engagement team. Acts as the airport's spokesperson as required. (25%)

　　Oversees overall marketing plan for the Boise Airport. Identifies target audiences and develops with graphic design teams the materials that leverage appropriate marketing tactics. Ensures marketing projects are on time and on budget. Utilizes strong client relations skills to build relationships across the City of Boise and with Boise Airport partners. (20%)

　　Leads implementation of airport wide employee recognition programs and passenger satisfaction surveys. Oversees event planning and coordination to support airline initiatives, partner initiatives, internal employee recognition, etc. (10%)

　　Manages the work of professional, technical and/or other staff; determines organizational structure, staffing needs, and work strategies; ensures adequate resources are available for staff to perform work duties; and ensures that assigned operations and activities comply with organization goals and objectives. (10%)

　　Supervisory responsibilities: Employees in this position are authorized to recommend and/or effect the full range of duties (with appropriate managerial review), including hiring, performance evaluations, transferring, promoting, assigning of significant duties, rewarding, disciplining and terminating employment; exercise independent judgment to direct others work and have the authority to take corrective action; and, utilize people skills to communicate, motivate and direct or oversee a person, group, department, or organization. (10%)

　　Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Total Percentage = 80%

　　Requirements

　　Required Knowledge, Experience, And Training

　　Bachelor's degree in business or public administration, marketing, communication, aviation, or related field, and

　　5 years of experience in aviation air service development, economic development, marketing, public relations, communications and/or business development with an emphasis on the expansion or enhancement of services, or

　　An equivalent combination of education and/or experience

　　Preferred Knowledge, Experience, And Training

　　Master's degree in business administration, communication, public administration or related field

　　Experience with marketing and contract management in the aviation industry

　　Successful completion of the FEMA Public Information Officer Course and crisis communication and media training

　　Level of Knowledge:

　　Principles and practices of management/supervision

　　Interpersonal relations and workforce development

　　Marketing and business development

　　Aviation industry rules, regulations and procedures

　　Air service development best practices

　　Public relations and community engagement

　　Computer usage including related software

　　Ability To:

　　Work independently

　　Interact effectively with both internal and external stakeholders

　　Exercise initiative and judgment

　　Identify, analyze and resolve complex issues

　　Interpret and apply laws, policies and regulations

　　Demonstrate problem-solving and cooperation abilities

　　Communicate effectively in the English language at a level necessary for efficient job performance

　　Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation

　　Individuals must be capable of operating vehicles safely and have an acceptable driving record

　　Licensing And Other Requirements

　　Valid state-issued driver's license.Special Requirements

　　Applicants must be able to pass:

　　City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

　　Driving Record Check

　　Transportation Security Administration background check (SIDA)

　　Working Conditions

　　The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Physical Efforts

　　While performing the duties of this job the employee is occasionally lifting/carrying up to 10 pounds. Also, the employee is occasionally pushing/pulling up to 10 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach and grasp. Position requires hand/finger dexterity.

　　Working Environment

　　The work environment will include inside conditions and outdoor weather conditions. Employees will also drive a vehicle as part of this position.

　　This position works:

　　Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

　　Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.

　　Healthcare- ZERO premium medical coverage for you and your family:

　　Low-cost dental and vision options.

　　Post-employment health savings account.

　　Retirement and Investment Plans:

　　PERSI retirement benefits

　　401(k) or 457b pre-tax investment options with employer match.

　　457b Roth after-tax investment options with no match

　　WellBeing Program:

　　Up to $500 cash per year for participants.

　　Alternative transportation incentives.

　　Paid Leave – City employees receive generous paid leave:

　　8 hours of vacation per month, and this increases the longer you stay with the City

　　11 paid holidays every year

　　8 hours of sick leave per month

　　Six weeks Parental Leave

　　Life & Long Term Disability:

　　Basic Life insurance at no cost to you

　　Long Term Disability insurance at no cost to you

　　Other optional benefits:

　　Pre-tax Flexible Spending Accounts

　　Supplemental Life Insurance

　　Supplemental Disability Insurance

　　Tuition reimbursement

　　Free local bus pass

　　Corporate discount programs

　　AFLAC

　　Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.

　　Please visit our website for further details mybenefits.cityofboise.org