RF Bench Technician / Programmer

　　MCA, your trusted advisor for wireless communications, data, and security services is seeking a Bench Technician in our Fayetteville, NC Order Fulfillment Facility to support our growing Motorola Shop Services division. Two-way radios are the go-to technology for enterprises around the world; connecting people wherever they need clear, instant, and reliable communications.

　　MCA is building a team of people who share our values of service first, collaboration, trust and engagement. We take our work and our customers seriously and believe that our best work can also be fun. There is no better time to jump into this fast-growing environment of the MSS industry. When you join our team, you join the MCA family!

　　There’s not a typical day for an MCA Bench Technician. Some days you….

　　Make It Happen : Create, program, and maintain complex radio files to keep customers up and running.

　　Save The Day :  Be a hero to those who make it happen by programming radio equipment for the wide variety of customers we serve.  

　　Rainmaker:   Design and create radio solutions using the latest technologies. 

　　WHAT YOU WILL BE DOING:

　　Assists and collaborates well with team, Manager, and customer.

　　Team-focused with a passion to meet customer needs.

　　Engrave radio casings and housings as directed.

　　A resourceful technician, who sometimes will need assistance/guidance from others.

　　Demonstrates a willingness to learn and be mentored on a new technologies in communications and equipment.

　　Strong communications skills end user and third parties

　　Completes assigned tickets properly and on-time

　　Make minor modifications to electronic circuitry per customer requests and/or deploy factory software/firmware updates

　　Assist with shipping and receiving radios and radio accessories

　　WHAT YOU WILL BRING TO THE TEAM:

　　At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment. 

　　Understanding of / willingness to learn two-way radio theory

　　Strong communication skills.

　　Proficiency with Microsoft Office Suite such as word and Excel

　　Ability to perform physical tasks like walking, standing, driving, lifting up to 50lbs. 

　　Exceptional candidates have:

　　A two-year degree in Electronics, IT, or applicable subject.

　　Proficient with Motorola equipment – installing, programming, and troubleshooting.

　　P25 and/or MotoTRBO experience.

　　BDA / DAS installation experience.

　　CET certification.

　　WORKING CONDITIONS:

　　The physical environment requires the employee to work inside.

　　PHYSICAL REQUIREMENTS:

　　While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear, utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from floor, bending, frequently utilize near vision use for reading and computer use. Frequently move equipment weighing up to 50 pounds and frequently position self to maintain computers or other equipment as needed.

　　Travel Requirements:

　　Travel as necessary to support company and customer needs.

　　DIRECT REPORTS:

　　No Direct Reports

　　WHO WE ARE

　　Mobile Communications America, Inc. (MCA) provides wireless communication, data and security solutions that enhance the safety, security, and efficiency of workplaces across the nation.  Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 65,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government.   In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

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