Conrad Indianapolis is looking for a Bellperson to join the Front Office Team!This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand.

　　As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 241 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets. This includes The Capital Grille, Tastings - Wine Bar & Bistro, and in-room dining.

　　· Classification: Full-Time

　　· Shift: Various – must be available to weekdays, weekends, and holidays.

　　Want to learn more? Hotel Website (https://www.conradindianapolis.com/) , Instagram , Facebook (https://www.facebook.com/ConradIndy)

　　What will I be doing?

　　As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

　　Greet and escort arriving and departing guests to and from their accommodationsRetrieve and transport guest luggageInspect guest rooms and acquaint guests with these rooms and their featuresRespond to guest inquiries and requests in a timely, friendly and efficient mannerOrganize and store luggage, as needed, according to guidelinesEnsure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departmentsEnsure messages and faxes are regularly delivered throughout the dayAssist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as neededDrives property-designated vehicles to and from guest destinations such as guest room or local airport, as neededAssist in the maintenance, appearance and functionality of equipmentWhat are we looking for?

　　Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

　　Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:

　　QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?

　　Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

　　The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune (https://www.greatplacetowork.com/best-workplaces-international/world-s-best-workplaces/2023)We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:

　　Access to your pay when you need it through DailyPayMedical Insurance Coverage – for you and your family Mental Health ResourcesBest-in-Class Paid Time Off (PTO)Go Hilton travel discount programSupportive parental leaveMatching 401(k)Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and developmentTeam Member Resource GroupsRecognition and rewards programs* Available benefits may vary depending upon property-specific terms and conditions of employment.

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　　Job: Guest Services, Operations, and Front Office

　　Title: Bellperson (Full-Time) - Conrad Indianapolis

　　Location: null

　　Requisition ID: HOT0A8Z1

　　EOE/AA/Disabled/Veterans