About Us

　　In the urban village of Rosslyn, Le Méridien Arlington is centrally located among top destinations in the Washington, D.C. region. This stylish boutique hotel is also close to numerous restaurants, shopping options, and corporate offices. Amuse boasts innovative Italian cuisine as well as an inviting terrace with close views of the Potomac River. Meanwhile, Amuse Bar is a sophisticated setting for lounging and enjoying signature cocktails and renowned wines. Our 154 engaging guest rooms and suites provide ample space for business, leisure, or an intersection of the two.Le Meridien Arlington inspires its artists to savor the culture and enjoy the offerings of its local area. Together with competitive benefits programs to include the tuition reimbursement program and employee assistance program, creative and health initiatives, our artists collaborate together to cultivate and make new experiences come to life.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.

　　Overview

　　Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

　　Responsibilities

　　Show guests to room assisting with their luggage.

　　Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.

　　Check luggage for hotel guests both for day and overnight.

　　Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.

　　Open doors and greet guests in a friendly and courteous manner.

　　Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.

　　Post the daily events board and entertainment board in the lobby.

　　Maintain an open communication line through all shifts by proper use of intershift log.

　　Deliver messages and valet to guest rooms.

　　Assist front desk with key inventory twice weekly.

　　Comply with attendance rules and be available to work on a regular basis.

　　Perform any other job related duties as assigned.

　　Qualifications

　　High school diploma or equivalent required.

　　Hotel experience preferred.

　　Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.

　　Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.

　　Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. with or without reasonable accommodation.

　　Ability to stand and walk continuously to perform essential job functions with or without reasonable accommodation.

　　Perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation.

　　Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

　　Must be able to work flexible days/shifts including weekends and holidays.

　　Benefits

　　HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

　　Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

　　HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

　　Job LocationsUS-VA-Arlington

　　Posted Date2 weeks ago(1/18/2024 1:56 PM)

　　Requisition ID2023-40995

　　CategoryFront Desk / Guest Services

　　Position TypeRegular Full-Time

　　FLSA StatusNon-Exempt

　　Location NameLe Meridien Arlington