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Behavioral Health Transportation Attendant
Behavioral Health Transportation Attendant-March 2024
Grand Rapids
Mar 30, 2026
About Behavioral Health Transportation Attendant

  This is a full-time position. Pay starts at $18.15/hr and after 90 days, increases to $18.90/hr.

  SUMMARY:

  Responsible for the safe and compassionate transport of behavioral health clients to appropriate destinations. Must communicate and work collaboratively with social workers, hospital staff , fellow associates and first responders. When needed, uses appropriate de-escalation techniques to manage situations.ESSENTIAL DUTIES AND RESPONSIBILITIES:

  Ensure daily client happiness```{=html}

  ```- Acts as an ambassador and advocate for the behavioral health community/health care system- Provides safe, efficient, and compassionate transport of the client being responsive to special needs that may arise- Able to operate vehicle safely while monitoring a client.- Effectively communicates with the client, family members, hospital staff, Control Center, first responders, and fellow associates- Able to maintain calm, professional demeanor in stressful situations.- Follows all applicable federal, state, and local laws, statues, and regulations- Drives in a safe manner, following Life EMS safe driving standards and techniques- Maintains a clean, well-organized vehicle and is aware of and responds to special maintenance needs- Completes a vehicle checklist prior to each transport- Completes required paperwork completely and accurately- Is proficient in using navigation tools- Performs other duties as assigned

  QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:

  Responsible for maintaining a positive working relationship with fellow associates, hospital personnel, as well as the general publicMust be at least 18 years of ageMust maintain a valid State of Michigan Chauffeur license and a good driving recordMust have a high school diploma or G.E.D.Must be interviewed by a Life EMS designeeMust pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of EmploymentMust meet all local licensing requirements or other local license(s) where applicableMust possess current BLS CPR cardMust obtain a Mental Health First Aid certificateMust obtain a Life EMS /Pine Rest Behavioral Health Transportation certificatePHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:

  Drive using wrist motions to manipulate steering wheel frequently and rotating neckLift and carry wheelchairs weighing 45 poundsAbility to wear particulate respirator

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