BEBP06-2024-00128-Benefits & Eligibility Specialist I-Torrington or Douglas
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BEBP06-2024-00128-Benefits & Eligibility Specialist I-Torrington or Douglas
Salary
$22.63 Hourly
Location
Torrington, WY
Job Type
Full Time
Job Number
2024-00128
Department
049-Field Operations
Opening Date
01/22/2024
Closing Date
Continuous
Description
Benefits
Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
Provides overall case management for economic assistance, information, and referral cases as assigned. Provides information and refers individuals and families to programs and resources, including self-sufficiency and/or self-responsibility, and will assure safety and protection.
Human Resource Contact: 307-777-6097
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
Provides support for economic assistance programs, which may include TANF, food stamps, etc.
Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs.
Provides benefits timely and accurately while collaborating with other state and community partners for the public's health and safety.
Assists with audits to ensure compliance with state and federal requirements.
Maintains computer databases and enters information.
Conducts client interviews to determine eligibility.
Maintains cases once approved.
Maintains public relations with community referral agencies and others.
Recognizes and provides intervention services for people in crisis.
Trains new employees.
Assists with hearings through written or verbal testimony or exhibits.
Qualifications
PREFERENCES:
Preference may be given to detail-oriented applicants, multi-task capable, organized, and able to prioritize; good communicators both orally and written, and have customer service experience.
KNOWLEDGE:
Knowledge of effective interviewing techniques, including attitudes, behaviors, and value judgments, affects worker-client relationships.
Knowledge of laws, rules, regulations, policies, procedures, and manuals.
Knowledge of community and governmental resources and programs and how to access them.
Knowledge of agency computer systems and their application.
Knowledge of general office procedures.
Knowledge of state and federal criminal justice processes.
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree
Experience:
0-2 years of progressive work experience (typically in Benefits and Eligibility)
OR
Education & Experience Substitution:
2-4 years of progressive work experience (typically in Benefits and Eligibility)
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
This position takes place in an average work environment. NOTES:
FLSA: Non-exempt
All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant.
Supplemental Information
049-Department of Family Services - Family Assistance
Clickhere (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL:http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.
There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!
Click here (https://ai.wyo.gov/for-job-seekers) to learn more!