Description:
Company Overview: Hyatt Regency Green Bay is seeking a Banquets Manager. Did you know we are located in the in the heart of downtown and home of the Green Bay Packers? The hotel is minutes away from major sporting events, cultural activities, entertainment, museums, and attractions. We are the largest, full-service hotel in the market with 241 all-suite guest rooms and 80,000 square feet of space. Do you want a flexible schedule? Do you want to learn all facets of the hotel? If so, we have this hybrid position created especially for you!
We believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing meaningful connections and memorable experiences. We are looking for a dynamic leader to join our fun, creative and innovative team.
Position Summary: The Banquets Manager will be responsible for effectively and proactively monitoring the daily functions of the Banquets Department. This includes providing support and guidance to the banquet team, as well as the catering and convention services team. This also includes working and communicating closely with all hotel departments and ensuring a successful and effective event resulting in positive guest experiences.
Detailed Description:
· Supervise, empower, lead, coach and motivate the Banquets team towards achieving exceptional guest service results and complete associate engagement.
· Coordinate and execute all events with Culinary, Stewarding, and Convention Services.
· Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys.
· Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders.
· Ensure appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications.
· Proactively review staffing and equipment needs.
· Perform daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.
· Ability to develop ideas for special events and holiday functions.
· Develop innovative and creative décor for Banquet function space.
· Responsible for success of all banquet functions in the front and back of house.
· Establish highest standards of quality service and ensure implementation through effective hiring, training development, promotion and continuous reinforcement.
· Maintain high energy, positive, and professional appearance.
· Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions.
Abide by all organizational policies and procedures.Core Competencies:
· Being resilient – Rebounding from setbacks and adversity when facing difficult situations.
· Directs work – Providing direction, delegation, and removing obstacles to get work done.
· Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
· Ensures accountability – Holding self and others accountable to meet commitments.
Why Work for Hyatt?
· Discounted Room Nights for you, your friends and family
· Medical/Dental/Prescription/Vision Insurance after 30 days for Full-Time positions
· Free Hyatt Room nights after 90 Days of Service
· Free Colleague Parking in Main Street Parking Garage
· Paid Time Off (PTO) after 90 Days
· Family Bonding Time and Adoption Assistance
· Flexible Schedules
· 401(k) retirement savings with company match
· Employee Stock Purchase Plan
· Discounts at various retailers – Apple, AT&T, Verizon, Headspace and More!
· Tuition Reimbursement
· Free meals in our employee dining area
· Career Growth and Advancement Opportunities. Hyatt believes strongly in promoting from within.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Qualifications:
Qualifications:
· Full flexibility in schedule, including the ability to work weekends/holidays
· A true desire to understand and anticipate the needs of others in a fast-paced environment
· Refined verbal and written communication skills
· Proficient in general computer knowledge
· Creative, innovative, detail oriented and organized
· Hotel experience and a thorough understanding of all levels of banquet service
· Ability to work independently and in a team environment
· Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
· Previous experience as a Banquet Manager/Assistant, Banquet Captain or Banquet Supervisor is preferred
· Most importantly, HAVE FUN!
Primary Location: US-WI-Green Bay
Organization: Hyatt Regency Green Bay
Pay Basis: Yearly
Job Level: Full-time
Job: Banquets
Req ID: GRE002734
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.