The Opportunity

　　Delaware North Sportservice is searching for seasonal Banquet Captains to join our team at American Family Field in Milwaukee, Wisconsin. As a Banquet Captain, you will work under the direction of the department manager to ensure effective operations of all event spaces.

　　Pay

　　This position has a pay range of $15.00/hr - $18.00/hr depending on experience

　　$15.00 - $18.00 / hour

　　Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

　　Benefits

　　We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

　　Weekly pay

　　Employee assistance program

　　Training and development opportunities

　　Flexible work schedules

　　Responsibilities

　　Oversee and coordinate all aspects of banquet and catering events

　　Ensure smooth execution of food and beverage service

　　Set up banquet rooms according to event specifications

　　Supervise banquet staff, including servers, bartenders, and support staff

　　Train and mentor new banquet team members

　　Maintain inventory of banquet supplies and equipment

　　Provide exceptional customer service to guests, addressing any concerns or special requests

　　Collaborate with clients to ensure events meet their expectations

　　Ensure compliance with health and safety regulations.

　　Performs other duties as assigned.

　　Qualifications

　　At least 2 years of experience in the hospitality industry at a restaurant, catering company or concert/event venue such as a banquet hall, stadium, concert, convention center.

　　Excellent guest service skills.

　　Detail-oriented with strong organizational skills.

　　Ability to work accurately, efficiently, and courteously in a high-pressure environment.

　　Good leadership and training skills; ability to teach others as well as delegate tasks.

　　Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences.

　　Able to follow job procedures and manager instructions.

　　Basic math skills; ability to accurately account for inventory.

　　Must be able to obtain a City of Milwaukee Bartending License.

　　Physical Requirements

　　Ability to lift up to 40 pounds for set-up, service, and clean-up.

　　Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand.

　　Ability to work in variable temperatures.

　　Shift Details

　　Day shift

　　Evening shift

　　Weekends

　　Who We Are

　　Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

　　At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

　　Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.