Overview:

　　Provides operational support to the WISD (Wealth & Institutional Services Division) and its’ clients including, but not limited to, posting, maintaining and processing asset, cash and security related transactions. Processes account balancing as well as other various tasks on a regular basis. Ensures activities comply with pertinent internal policies and external regulations.

　　Primary Responsibilities:

　　Resolve problems with transactions by communicating directly with internal Financial Advisors, Investment Managers and third parties. Work with Middle and Front Office to resolve problems with requests submitted.

　　Balance, report, and research all exception items that settle through various depositories, general ledger and house accounts.

　　Process and record specific types of transactions relating to investment cash and assets amongst accounts according to applicable policies and procedures.

　　Complete independent verification of transactional activity processed by other team members to ensure accuracy.

　　Support implementation of process improvements.

　　Resolve non-standard or high risk transactions or other exceptions as appropriate.

　　Identify and report all risk and compliance issues, breaches and suspicious activities to management.

　　Prioritize and manage own workload to meet service level agreements and internal service delivery standards.

　　Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.

　　Promote an environment that supports diversity and reflects the M&T Bank brand.

　　Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

　　Complete other related duties as assigned.

　　Scope of Responsibilities:

　　INCOME COLLECTIONS: The Income Collection unit within Trust & Investment Services is responsible for providing operational support to the Wealth and Institutional Services Division (WISD) of M&T Bank/Wilmington Trust. The team provides support by processing highly specialized transactions that may be specific to the position. Responsibilities of the position include processing and reconciling all domestic dividends and income payments due to our clients from various sources, including the Federal Reserve, The Depository Trust Company, wires, ACH and checks. The payments are collected for client holdings of securities such as stocks, bonds and collateralized mortgage obligations. The position is also responsible for monitoring a shared mailbox to ensure all inquiries are answered in a timely and accurate manner. This position involves frequent communications with other areas within Trust & Investment Services, as well as, external parties. This position requires a general knowledge and understanding of the various securities types and their processing characteristics to ensure proper payment processing.

　　Education and Experience Required:

　　Associate’s degree and a minimum of 1 years’ related work experience, or in lieu of a degree, a combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 years’ related work experience

　　Effective communication skills

　　Detail-oriented

　　Good organizational skills

　　Strong mathematical skills

　　Knowledge of pertinent spreadsheet and word processing software

　　Excel Experience - Intermediate

　　Education and Experience Preferred:

　　Bachelor’s degree

　　Minimum of 1 years’ securities industry experience

　　Knowledge of Trust accounting systems

　　Knowledge of accounting principles as needed by job

　　Knowledge of pertinent Bank systems

　　Ability to work under time constraints

　　M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.11 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

　　Location

　　Amherst, New York, United States of America

　　M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.