Job Summary

　　Job Title: Bakery Evening Supervisor

　　FLSA Status: Hourly

　　Reports To: Bakery Manager

　　Under the direction of the Bakery Department Manager, responsible for working closely with all Bakery associates in an effort to keep the bakery department stocked and full of fresh product.

　　Creativity in the form of food is the name of the game in our Bakery; Festival’s bakery associates are here to enhance the special moments and occasions in our guest’s lives by providing a fun & fresh bakery assortment.

　　Bakery Department Leaders oversee Associates who enhance the special moments and celebrations in our guest’s lives by providing creative, fresh and inspired bakery items.

　　Job Description

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Performs tasks as delegated by the Bakery Department Manager and effectively leads the Bakery department in the absence of the Department Manager; as well as assists the Bakery Manager with important tasks

　　Reinforces Festival culture, guest service, and performance expectations to all evening Bakery associates

　　Trains new Bakery clerks and cleaners that work in the evenings

　　Provides feedback to Bakery Manager and Bakery Assistant Manager regarding evening Bakery associates’ performance.

　　Answers questions and provides guidance to all Bakery department associates

　　Ensures all department standards are being met in the Bakery department

　　Observes sales floor, prep area, back room, cooler and freezer conditions; takes action to correct areas of opportunity

　　Communicates and works cooperatively with department manager and other bakery associates to maintain standards and exceed guest expectations

　　Provides excellent services to all guests

　　Assists guests with finding items they are looking for

　　Takes orders for cakes and other special requests

　　Packages and prices items from the service case

　　Answers the telephone and assists guests using proper phone etiquette

　　Assists sales/service clerks with packaging, labeling, filling, rotating, and removing product while leading by example

　　Maintain adequate level of supplies by replenishing packaging and other items as needed.

　　Required to maintain food safety logs

　　Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm

　　Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

　　Other duties as assigned

　　QUALIFICATIONS

　　To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

　　Ability to deal tactfully and effectively with guests and all personnel.

　　Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment.

　　Complete understanding of all safety requirements and company safety policies.

　　Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: proper lifting techniques, trash compactor, and baler.

　　Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

　　PHYSICAL DEMANDS AND WORK ENVIRONMENT

　　Stand in place for a long period of time, bend, stoop, and kneel regularly (70% of the time)

　　Full range of upper body motion

　　Lifting up to 50 pounds on an occasional basis (30% of the time)

　　May be exposed to extreme temperatures (20% of the time)

　　WORK SCHEDULE

　　The Bakery Evening Supervisoris a full time hourly position.

　　#FFHIGH

　　Company Overview

　　Founded in 1946 as Skogen's IGA, Festival Foods is a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and to providing guests with exceptional service and value. The company, which began operating as Festival Foods in 1990, employs more than 8,000 full- and part-time associates and operates +40 full-service supermarkets across the state of Wisconsin.At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

　　Location : NameAppleton - Darboy

　　Requisition ID 2024-41424

　　Requisition Post Information* : Posted Date 2 weeks ago (1/18/2024 7:21 PM)

　　Category (Portal Searching) Store Leadership