Job Description:

Role Summary/Purpose:

As a Software Procurement Leader, you will be responsible for managing the end-to-end software procurement and demand management processes, from overseeing organization's software assets, documenting our negotiated entitlements, ensuring compliance with licensing agreements, managing supplier rebates, tracking and optimizing software usage, to license acquisition. You will collaborate with various stakeholders, including Sourcing, to understand software/demand requirements, identify cost-saving opportunities, and ensure compliance with software licensing terms and organizational policies. Your role will involve strategic planning, reporting, and continuous improvement of Software procurement/demand management processes to optimize software investments and support the organization's goals.

Essential Responsibilities:

Lead the Software procurement team responsible for purchasing, licensing, and deployment activities, in collaboration with IT and source to pay teams.

Manages software procurement process: Downloads software from publishers' portals, obtains quotes from suppliers, assigns software for users/devices, reconciles invoices, and assigns licenses in software management tools.

Reconcile usage vs. entitlements to validate contract / purchase compliance Develop implement processes for managing software asset inventory efficiently accurately for top software publishers.

Monitors operational fulfilment: Keeps track of the Software Procurement COE ServiceNow ticket queue to ensure timely completion of operational fulfilment tickets.

Supports compliance and process improvement: Assists ITAM teams in monitoring and enforcing compliance with asset management policies, identifies opportunities for process improvement, and implements logical improvement programs to optimize productivity.

Collaborate with business units and IT teams to understand software requirements and recommend appropriate solutions to meet business needs.

Monitor software usage, licenses, and expenditures to identify opportunities for cost optimization and rationalization as per the Synchrony requirements - Reconcile usage vs. entitlements to validate contract / purchase compliance

Stay abreast of industry trends, emerging technologies, and best practices in software procurement and license management to drive continuous improvement initiatives.

Utilize Software metering techniques that helps business teams measure, track and analyze the usage of software and optimize the software license allocations

Conducts analysis of software needs: Collaborates with departments to assess current and future software requirements based on business needs, growth projections, and technological advancements.

Ensures compliance and cost optimization: Manages software licenses and agreements to mitigate legal and financial risks, including monitoring license usage, renewals, and optimizing allocations to minimize costs.

Qualifications/Requirements:

Bachelor's degree and 4+ years' experience in software procurement and software asset management, or in lieu of a degree 8+ years' experience in software procurement and software asset management.

1 year experience and understanding of software licensing models, contract terms, pricing structures, and negotiation strategies.

Desired Characteristics:

Excellent analytical, problem-solving, and decision-making skills with attention to detail.

Solid project management and organizational skills, with the ability to prioritize and manage multiple procurement projects effectively.

Strong negotiation and communication skills, with the ability to build and maintain relationships with vendors and internal stakeholders.

Familiarity with source to pay processes, tools, and technologies, such as e-procurement systems and contract management software, software asset management tools and technologies.

Knowledge of IT governance frameworks (e.g., ITIL)

Experience and proficiency ServiceNow or any other major ITAM tool

Experience with Coupa

Experience in internal and external audits

ITIL 4 Certified

ITAM/SAM Certified

Knowledge of end to end procurement process

Good oral/written communication skills

Demonstration of high level of integrity and ethics

Ability to make decisions based on quantitative analysis and creative thinking

Strong self-starter balanced with desire to achieve team goals

Presentation / Reporting skills

Grade/Level: 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

You must be 18 years or older

You must have a high school diploma or equivalent

You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

Job Family Group:

Sourcing