Avid Acceptance is a specialty auto finance company founded on a common philosophyputting people first. Avid began with the aim to fulfill a clear need in the lending industry. Banking had generally become an impersonal experience, and few lenders were taking the time to put people first. Our founders wanted to set a higher standard by offering friendly service, easy accessibility, and prompt turnaround times.

　　Our team members are passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our clients. And it’s been a great formula for success: our company has grown considerably, and so has the number of people we've been able to affect in a positive way.

　　What we are looking for: As a growing company, we are currently looking for a qualified team member to join our Recovery Department as AVP of Recovery. This is a fantastic opportunity for someone that is committed to excellence and wants to join a dynamic team that encourages you to think outside the box. At Avid Acceptance, we believe that every employee contributes to a larger goal that motivates our people and inspires them to grow with the organization. If you enjoy a team environment, this job is great for you!

　　What you will do:

　　Assist the SVP of Specialized Servicing in hiring, leading, and mentoring the Recovery team

　　Manage escalated issues involving recovery accounts according to policy and procedures

　　Work with the Recovery Department and SVP of Specialized Servicing to protect the financial and moral wellbeing of Avid Acceptance

　　Maintain confidentiality with sensitive financial and/or personal information

　　Develop professional relationships with employees and co-workers to positively represent our company values

　　Review and monitor accounts and department needs

　　Track and forecast department productivity

　　On a limited basis approve department expenditures

　　Delegate departmental tasks and organize workflow

　　Appear as an expert witness on Avid’s behalf when needed

　　Coach and develop employees to ensure team goals are achieved

　　Qualifications

　　Things that will help you succeed

　　Strong analytical skills and attention to detail

　　An ability to handle multiple complex tasks simultaneously in a fast-paced environment

　　An understanding of regulatory guidelines and knowledge of policy and procedures

　　Expertise in the post-charge-off collection and litigation process

　　Minimum of 1-2 years of experience in Account Management or Recovery

　　Strong interpersonal communication and team building skills

　　A high level of comfort resolving customer and employee issues

　　Open and receptive to change, and a growth mindset for the company

　　A working knowledge of spreadsheets and reports

　　Basic computer skill

　　What we can offer you:

　　Opportunity to help serve our community

　　$35 credit per month to use in our fully stocked Marketplace

　　Employee assistance program

　　Health benefits - Medical, Dental, Vision, and Flexible Spending Account (FSA benefit)

　　Wellness program

　　401(k) with employer match

　　Company-paid Life and AD&D insurance

　　9 company paid holidays and birthday

　　Paid vacation and sick leave

　　5-year and 10-year anniversary trip

　　Reimbursement for monthly race entry fee (5K, 10K, half marathon, marathon etc.)