Job Description:
Role Summary/Purpose:
AVP, Analytics Lifestyle Platform is responsible for development of analytical solutions for JCrew in Lifestyle Platform. This will involve developing deeper understanding of products/data/processes and working closely with cross functional stakeholders to use tested analytical methods/tools and build solutions that can be scaled across all clients.
We're proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.
Essential Responsibilities:
Partner with client & cross functional teams to develop analytics reporting, measurement and diagnostics frameworks needed for the portfolio initiatives.
Develop deeper understanding of business metrics, products and processes. Provide data driven insights to cross functional stakeholders on business trends. Present program insights to cross functional leadership.
Develop scalable analytical solutions to measure impact marketing campaigns as needed. Manage campaign impacts repository and work as guide post for future campaign decisions
Use data analytics/statistical methods to develop marketing campaign optimization tools and influence stakeholders by developing business cases on the impact of tools
Run program diagnostics to identify key drivers of business metrics. Translate diagnostic learnings into business impact stories and partner with cross functional stakeholders to design business actions to realize or mitigate impact
Collaborate with cross portfolio analytic teams and bring Synchrony analytics best practices to use in the Lifestyle platform
Develop project review rhythm with key stakeholders. Communicate analytic plans, provide transparency on delivery timelines and maintain quality project delivery process
Participate in cross functional analytics projects, business meetings and present to clients as needed.
Present analytical stories to stakeholder and senior leaders as needed
Work on any adhoc analytical/reporting/data projects as needed
Qualifications/Requirements:
Bachelor's degree, OR in lieu of degree, high school diploma and 5+ years analytics experience in marketing, portfolio management, product development, loyalty programs in credit card/consumer businesses, or credit card risk strategy or retail analytics
3+ years of progressive work experience including 2+ years analytics experience in marketing, portfolio management, product development, loyalty programs in credit card / consumer businesses, or credit card risk strategy or retail analytics
3+ years of experience utilizing SQL, SAS or other analytic tools like Python to perform data mining and complex analyses; SQL is required.
Desired Characteristics:
Strong project management, communications, multi-tasking, relationship management and influencing skills and the ability to work independently are critical to success.
Python or SAS is preferred.
Very strong technical skills for data manipulation and analysis.
Solid understanding of credit card industry financial P&L drivers and key sensitivities, with business performance reporting experience
Bachelor's degree
Advanced degree in Statistics, Economics, Mathematics, or another quantitative field preferred
Strong presenter to all levels of management with an ability to tell the story of data, what is important, and why
Proficient with Python, R, or data visualization tools such as Tableau or D3.js
Experience with modeling/forecasting, strong understanding of targeting and segmentation, and exposure to retail analytic tools
Advanced skills using Excel and PowerPoint
Ability to synthesize/analyze complex and diverse information and to develop and recommend strategies and communicate them clearly
Ability to perform ad-hoc analysis, glean and form business insights under aggressive timelines
Demonstrated ability to manage complexity/ambiguity and multiple initiatives
Grade/Level: 10
The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Data Analytics