A/V Engineer- Richmond, VA

　　Job Description

　　A/V Engineer

　　Overview

　　CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

　　We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

　　CoStar Group is currently seeking an experienced and professional Audio-Visual Support Engineer. The Audio-Visual Support Engineer is responsible for supporting and maintenance of our 400+ conference rooms and 80+ offices globally. The current infrastructure includes:

　　170 Polycom and Windows based MTR endpoints and a 300-port RMX

　　Avaya CM 8.1 with 80+ gateways

　　Avaya Contact Center Elite Multichannel, Nice recording

　　Microsoft Teams and Zoom

　　3,000 iPads, Polycom, and One-X

　　4,500 employees and 400+ call center agents

　　6 data centers, 3,000 VM hosts, F5 load balancers, and CheckPoint firewalls

　　This position is located in our Richmond, VA office and requires you to be on-site 5 days a week.

　　Responsibilities

　　Installation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologies

　　Integration and configuration of videoconferencing and A/V equipment with Extron control systems

　　Integration, test, configuration and troubleshooting of IP and ISDN networks in support of videoconferencing and A/V equipment

　　Trouble-ticket reports and maintenance of customer service profiles

　　Monitor construction activities and materials delivered to sites

　　Schedule punch walk with management and ensure punch list items are completed by subcontractors and other teams

　　Schedule final walk with management

　　Ensure all work meets or exceeds the specifications and standard of excellence of our teams.

　　Basic Qualifications

　　Bachelor’s Degree required from an accredited, not for profit university or college

　　A track record of commitment to prior employers

　　2+ years of related experience in support and troubleshooting of videoconferencing and A/V technologies and networks

　　Strong knowledge of Polycom, MS Teams Rooms, Zoom and legacy videoconferencing systems required

　　Experience with MCUs, gateways, gatekeepers, and infrastructure hardware and software

　　Knowledge and familiarity with the installation, configuration and trouble-shooting Extron control systems

　　Demonstrated knowledge of H.323, H.320 and SIP networks

　　Working knowledge of videoconferencing standards

　　Proficient in the use of Microsoft’s Office Suite

　　May require occasional lifting (up to 50 lbs.)

　　Preferred Qualifications And Skills

　　VoIP and networking experience a plus

　　Strong customer service and organizational skills

　　Demonstrated ability to work independently and exercise good judgment

　　CAD and Visio skills a plus

　　Detailed oriented, and ability to handle multiple tasks

　　Strong oral and written communication skills

　　Solid problem solving and consultative skills in a fast-paced environment

　　Solid organizational skills, including multitasking and time-management

　　Ability to work with and communicate effectively with subcontractors, engineering staff, consultants, designers

　　Ability to perform under-pressure

　　Excellent customer service skills

　　Able and willing to work early and late hours as needed

　　Travel: This position will require travel to our multiple offices across the country.

　　What’s in it for You

　　When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

　　We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

　　Our benefits package includes (but is not limited to):

　　Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

　　Life, legal, and supplementary insurance

　　Virtual and in person mental health counseling services for individuals and family

　　Commuter and parking benefits

　　401(K) retirement plan with matching contributions

　　Employee stock purchase plan

　　Paid time off

　　Tuition reimbursement

　　On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes

　　Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups

　　Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

　　We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

　　CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.

　　#LI-Hybrid

　　#LI-MC5

　　CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

　　CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

　　We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

　　CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

　　If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to [email protected] .