The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments

Identify process gaps requiring escalation, offering potential solutions

Assist with inventory management and workflow needs as dictated through risk priority and service level

Support a range of products and services

Analyze problems and formulate solutions through research and investigation

Navigate, test and execute moderately complex databases, spreadsheets, and systems

Ensure accurate and timely account handling

Assist in activities that help reduce organizational impact and/or loss

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

1 year of relevant experience

Proficient computer and typing skills

Ability to adapt to new technology quickly and seamlessly

Consistently demonstrates clear and concise written and verbal communication skills

Ability to work with others to complete assigned tasks

Education:

High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones

Cancelar cuentas de clientes en sistema cuando se reciba la instrucción

Realizar cruces de información

Manejo de Bases de Datos

Realizar análisis de datos del cliente y con base en procedimientos operativos para el cierre de cuentas.

Generación de base de datos

Cruces de Información

Requisitos

Manejo de Excel Intermedio- Avanzado

Zona de Trabajo

Tecno Parque Azcapotzalco/ por metro Rosario

Lunes a Viernes de 9 am a 6 pm

Job Family Group:

Operations - Core

Job Family:

Operations Support

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the "EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.