Aumni serves private capital investors with its proprietary data analytics engine, extracting and analyzing critical legal and economic terms in every deal. We are reinventing legacy portfolio management and investment operations as a streamlined digital experience for fund managers, institutional investors and service providers, empowering our customers with the data they need to make faster, smarter decisions in a rapidly expanding industry. By joining the Digital Private Markets business within J.P. Morgan's Corporate & Investment Bank, we are better positioned than ever before to realize our vision of increasing transparency and liquidity in the private markets.

　　Job Summary

　　As the Director of LP Solutions for Aumni, a JP Morgan company, you will lead the LP product for the Customer Success department and serve as the primary relationship manager for our most strategic institutional limited partner customers. You will be the primary voice of the customer with our internal partners to drive meaningful product development with our LP software that delivers increased value for our clients. You will also be the face of the LP product for Aumni within the private funds industry.

　　Job Responsibilities:

　　You will manage all aspects of the customer relationship along the customer journey including implementation, product adoption, usage, renewal, expansion, and advocacy to ensure optimal engagement

　　Serve as a trusted advisor with clients to build long-term collaborative partnerships

　　Collaborate cross-functionally with other departments including Sales, Customer Operations, and Product to drive strategy alignment

　　Identify upsell and expansion opportunities through customer interactions and develop strategies to align with customer's business objectives and an identified customer success plan

　　Own and manage a renewal pipeline and forecast as well as communicate and manage contract and invoicing efforts

　　Represent Aumni at industry events

　　Required Qualifications, Capabilities, and Skills:

　　5+ years of legal experience in a client-facing, relationship-focused position.

　　Experience working in a B2B SaaS organization is a plus.

　　Subject matter expertise and extensive practical experience with Limited Partnership Agreements (LPAs)

　　Proven track record of and passion for building long-term relationships with all stakeholders in the private funds ecosystem

　　Excellent project and time management skills. Be able to juggle and manage many different clients simultaneously and have the judgment and experience to triage, delegate and prioritize appropriately to drive projects to completion

　　Effective executive communication skills. Must be able to speak and present in a persuasive and compelling manner to diverse audiences

　　JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

　　We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

　　We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

　　JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans