Audio Visual Project Manager

　　Portland, OR, USA ● Seattle, WA, USA ● Tukwila, WA, USA

　　Req #3300

　　Wednesday, January 17, 2024

　　At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.

　　Our dedicated teams craft solutions experienced by millions every day including:

　　Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA

　　Building the firstfly pack broadcast system (https://onediversified.com/clients/fox-sports-jewel-event-broadcast-system/) transportable by air - bringing the 2022 World Cup and Super Bowl into homes across the world

　　Engineering the first high-density pixel canvas to display HD content at that scale for theVornado, Marriott Marquis (https://onediversified.com/clients/vornado-marriott-digital-billboard/) LED Display in Times Square, NY

　　Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe

　　Founded in 1993, we’re a global organization serving local needs with associates worldwide. Learn more atonediversified.com (https://onediversified.com/eivind-sandstrand-vp-innovation-consulting-digital-solutions/) and follow us onLinkedIn (https://www.linkedin.com/company/diversified-/) andTwitter (https://twitter.com/diversifiedus) .

　　What part will you play?

　　As on Audio Visual Project Manager you are responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project managers role is primarily focused around written and verbal communication to all project stakeholders.

　　The PM is responsible for overseeing and performing project management functions on all client site projects, budgets and scopes. The PM will act as the responsible person on their assigned projects and have direct control over all project activities. This position will be providing direction to a wide range of internal and external personnel.

　　What will you be doing?

　　Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from/for other departments, and overseeing the completion of projects to client expectation or better. The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be held accountable for following and helping to improve the established processes.

　　As a primary interface to the client, the project manager develops a strong long-term relationship. Managing the client relationship, including expectations, communications and satisfaction.

　　Coordinates and communicates:

　　Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up

　　Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings

　　Provides support and assistance to team members as needed in order help them be successful and get the job done

　　Ensures appropriate and frequent communication between stakeholders.

　　Resolved destructive conflict.

　　Designs, plans, and coordinates work teams with regard to AVE installation projects

　　Assumes ownership of individual projects and assignments

　　Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc.

　　May be required to regularly lead a team on large projects.

　　Develops and communicates project updates as required.

　　Provides constant monitoring of labor, equipment and materials budgets.

　　Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules.

　　Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions.

　　Coordinates all drawings and documentation between all internal and external stakeholders. Facilitates design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion.

　　Contracts with contractors and other trades when necessary.

　　Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects.

　　Ensures quality and continuous improvement.

　　Coordinates training & turnover of projects to client, service department, & sales.

　　Complexity:

　　Every project is different, and project stakeholders are different. The PM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables.

　　Decision Making Authority:

　　Takes full ownership of project

　　Acts as the single point of responsibility and accountability for the project

　　Ensures schedule performance, quality of solution delivered to client, and client satisfaction

　　Manages and reports on the project’s financials, including ensuring budget performance and profitability. Ensures timely and correct billings to client

　　Demonstrates proactivity, responsiveness, and follow through

　　Communicates decision options to stakeholders and manages those decisions

　　Manages a complex array of decisions at every point of the project but is rarely the sole decision maker

　　Physical Demands:

　　The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The environment may include hospital and medical facilities. The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

　　Travel:

　　Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver’s license in their state of residence. This will be evaluated based on strength of the candidate. Less than 10% remote travel is required on a regular basis.

　　Safety:

　　Maintain and wear appropriate PPE as the job and tasks require it

　　Ensure hazards are addressed and rectified in a timely manner

　　Participate in incident investigations and reporting

　　Conduct safety walk-throughs on project sites

　　Prepare safety paperwork as needed including but not limited to JSA, and Site safety Plans

　　What do we require from you?

　　Education/Certifications:

　　Prefer Associates / Bachelor's degree or equivalent experience.

　　A PMP certification from the Project Management Institute is preferred

　　AVIXA CTS certification ispreferred

　　Other relevant certifications may add preferability.

　　Required/Desired Knowledge, Experience and Skills:

　　Mini mally , 3-5 years of ex perience as an Associate Project Manager / Project Manager in commercial construction trades and settings

　　Deep knowledge and experience with audio/video systems.

　　Knowledgeable of low voltage electrical projects.

　　Strong verbal and written communication skills.

　　Supervisory and people skills.

　　The Project Manager shall have the ability and skills to resolve complex political and people related problems

　　Great people leadership skills are required

　　Strong financial background in project cost accounting is required

　　A project manager typically has these base skills.

　　Has a high level of both written and verbal communication skills.

　　Focused on clients and able to understand how they can use technology from Diversified to meet their business needs

　　Approachable; works well on teams. Is a natural leader

　　Delegates effectively

　　Good at setting and managing people’s expectations

　　Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance

　　Excellent at planning

　　Forecasts and manages risks

　　Problem solver who can remain effective in tense situations

　　To learn more about becoming part of the Diversified team, visit us at http://diversifiedus.com/about/careers/ or email us at [email protected].

　　Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at [email protected] .

　　Other details

　　Pay Type Salary

　　Min Hiring Rate $105,000.00

　　Max Hiring Rate $115,000.00

　　Portland, OR, USA

　　Seattle, WA, USA

　　Tukwila, WA, USA

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