JOB SUMMARY:

　　Provide maintenance for ATM's, coin and card machines plus related peripherals at client's locations. Additionally, provide scheduled cleanings and other basic maintenance and training. This position requires the use of basic hand tools, limited parts and a general understanding of PC, PC peripherals and network connectivity. Assist team members at all levels to ensure quality member service on a consistent basis. Position will also monitor equipment and place calls accordingly for hardware issues. The standard shift will be 2PM - 11PM with weekend work included.

　　KEY JOB RESPONSIBILITIES:

　　Basic troubleshooting skills

　　Monitors ATM and Coin Machine networks to ensure 24x7 uptime. If issues arise, takes the lead on seeking immediate remediation results in addition to following all internal communication protocols

　　Follow access procedures for entering and exiting client locations

　　Assists vendors and other team members to identify and implement solutions to issues that impact 100% uptime.

　　Works as part of the Technology Solutions team to troubleshoot and communicates issues related to all other Technology Solutions products and access channels.

　　Ensures that client procedures and job tools related to Technology Solutions are updated regularly and made available as a resource and reference for other team members.

　　Demonstrates ability to interact effectively and professionally at all levels.

　　Completes equipment cleanings on time.

　　Possesses a safe driving record

　　Must be able to work independently with minimum supervision

　　Other duties, as assigned.

　　Top Skills:

　　1) Mechanical/Electrical Aptitude - IT support on manufacturing floor working on Auto CAD machines, etc.

　　2) Troubleshooting ATM Hardware/Software

　　3) Customer service - will be onsite while customers are there and this will be key

　　Additional Skills & Qualifications

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　High school diploma or general education degree (GED).

　　Two years of related experience and/or training; or equivalent combination of education and experience

　　Must have a valid driver’s license and up to date car insurance.

　　Shifts will include nights, weekends or holidays.

　　Experience working with ATM's is preferred but any mechanical troubleshooting experience is acceptable

　　Ability to read and comprehend simple instructions, short correspondence, and memos.

　　Ability to write simple correspondence.

　　Ability to effectively present information in one on one and small group situations to members, team leader, and other team members of the organization.

　　Ability to operate a personal computer and other standard office equipment such as fax machine, photocopier, typewriter, telephone and laser printer.

　　Spreadsheet application knowledge is required.

　　Above average interpersonal skills to represent the client in a positive and courteous manner when dealing with members and all levels of team members.

　　Strong listening skills to effectively determine member needs and resolve member and team member problems.

　　Must have reliable transportation (mileage reimbursement available for personal vehicle use).

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.