Workstation Deployment Technician

　　Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte's Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

　　Work you'll do

　　The Workstation Deployment Technician is responsible for performing all aspects of hardware deployments, including equipment configuration, imaging and quality assurance. Key areas of responsibility include maintaining client images for laptop deployment, performing QA checklists on all equipment, meeting deployment timelines, troubleshooting problems, tracking and account for all assets, maintaining up-to-date documentation on lab processes, and making process improvement suggestions to lab leadership.

　　The team

　　Information Technology Services (ITS) helps power Deloitte's success. ITS is the engine that helps to drive Deloitte, which serves many of the world's largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

　　The 2,200 professionals in ITS deliver services internally including:

　　Cyber security

　　Technology support

　　Technology & Infrastructure

　　Application development and management

　　Relationship management group

　　Strategy

　　Deployment

　　PMO

　　Financials

　　Communications

　　For more information on ITS, you can visit our dedicated recruitment page at https://usrecruiting.deloitte.com/-its-recruiting-for-experienced-hires.

　　Technology Support Services

　　The Technology Support Services (TSS) team is ITS's first line of contact with personnel. Providing walk-up support, asset management, PC compliance, and mobile devices support, TSS provides hands-on support to Deloitte employees.

　　Qualifications

　　Required:

　　Associate Degree or an equivalent level of training or experience

　　Expert level at workstation deployment

　　Workstation image creation and management

　　Strong computer skills and technical knowledge required

　　Must be able to interact with all levels in the organization

　　Possess strong knowledge of MS-Office products including MS Outlook & especially Excel

　　HP, Dell and Apple certification is a plus

　　IAITAM certifications a plus

　　Be able to lift up to 75lbs and push heavy carts.

　　Work overtime and possible weekends/holidays as required.

　　Preferred:

　　Quality check process and procedures experience is a plus

　　Ability to work independently and with little supervision

　　Candidate will possess strong Organizational & Time Mgmt skills

　　Ability to solve problems using Organizational, Time Mgmt and Consultative skills

　　Superior customer service, communication skills and soft skills to build strong relationships

　　Experience providing support in a fast paced environment.

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　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.