Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Associate Product Management Specialist, Launch Graduate Program 2024 - Copenhagen, Denmark
Who is Mastercard?
Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments, and businesses worldwide and enable them to use secure and convenient electronic forms of payment. Mastercard is a driving force at the heart of commerce, enabling global transactions and bringing insight into the payments process to make commerce faster, more secure, and more valuable to everyone involved. As a critical link among financial institutions and millions of businesses, cardholders, and merchants worldwide, Mastercard provides services in more than 210 countries and territories. You find more information on www.mastercardworldwide.com.
Mastercard Launch
There are some skills you can teach. And some you can inspire. Mastercard Launch gives recent graduates both-immersing emerging talent in an 18-month journey where they will challenge the status quo, engage in meaningful and practical sessions, drive Decency and Belonging, our mission to be a Force for Good and be the ultimate catalyst for personal and professional growth. The Launch program is for change makers, those who dare to be greater and who wish to make a real impact on the world. We invite you to bring your passion, share your talent and make the most of this truly Priceless experience.
What it is
A permanent opportunity but dedicated to an 18-month program that educates, inspires personal growth, and builds professional confidence to create a Priceless career with Mastercard. Launch will include development opportunities such as: Professional skills learning; Networking and career conversations.
Job Title and Summary
Associate Product Specialist, Product Management
As an Associate Product Specialist, you will have the chance to learn how to develop business cases for new product opportunities, develop scalable customer-centric products, and see those projects through to go-to-market. When joining one of our highly collaborative product teams, you will have the opportunity to build and manage great products. We are looking for passionate and talented professionals, who share our vision for developing scalable customer-centric products with agility and excellence.
In this role, you will also participate in the Mastercard Launch program, an 18-month program aimed at early career talent, to help you develop skills and gain cross-functional work experience. Launch participants will be assigned to a business unit where you will learn, develop new skills, and gain valuable on the job experience.
As an Associate Product Specialist, what you'll do:
• Work on potential product areas such as: Analytics, APIs, Artificial Intelligence, Cybersecurity, Loyalty, Marketing, Open Banking
• Help shape product vision;
-Provide competitive landscape, trends, consumer insights, research and end-to-end program analytics.
-Contribute to inspiring product visions, derived from market and customer needs, and evolving technology trends
-Develop presentations to be used in sales/partnership meetings
• Help understand customer pains and needs;
-Conduct iterative experiments to identify and prioritize key features for inclusion with product releases and product roadmap
-Speak with customers (existing or prospective) to fully understand how Mastercard product will impact their systems and business models
-Identify and measure product and business metrics to increase adoption and understand customers' ongoing needs
-Document and share customer findings which can help product teams shape their future feature development
• Driving cross team projects to deliver products which solve critical customer needs across markets;
-Project management of strategic initiatives
-Engage with the business and engineering teams to track progress and identify dependencies and risks
-Assist in establishing and monitoring progress against key milestones in the development and implementation process
-Work with various product lines and technologies to help identify the right solution
-Manage and own tasks across the product life cycle
• Help drive product adoption;
-Identify and measure product and business metrics to increase adoption and understand customers' ongoing needs
-Assist customer success to resolve operational issues that have been escalated
-Work with BizOps to identify key patterns and recommend changes to product to reduce operational issues
All About You:
• Currently enrolled senior pursuing bachelor's/accelerated master's degree graduating in Fall 2023 or Spring 2024
• Strong oral and written communication skills
• Proficient with Microsoft Office Suite (e.g., Excel, PPT)
• High energy level; flexible, adaptive and strong collaborator
• Well planned, organized & structured to manage time & work effectively
• You own your work and outcome
Application Process:
• Submit your application
• If eligible, receive invitation for a digital interview; this includes answering pre-recorded interview questions that advance your application
• If recommended to advance, receive invitation for final round interview(s); you will have the opportunity to meet with us virtually to learn more about our business and culture
This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in Denmark, now as well as in the future, without employer sponsorship.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.