Job Description

　　Job Description:

　　Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide. This Associate Director role reports to the Marketing Chapter Lead within the US Pharma Business Unit. The role focuses on driving field sales execution of brand strategy for our products through close collaboration with the Customer Agile Team, Sales Leadership, Learning & Development, and Brand Communications. This talented individual will contribute to ongoing field sales integration and maximization of customer engagement capabilities.

　　Additionally, this role will work to understand customer engagement effectiveness through data analytics and enabling the flow of critical customer insights back into the organization to evaluate performance and diagnose areas of opportunities, while building an industry-leading omnichannel customer engagement experience.

　　Our marketing team has adopted an Agile operating model to be more adaptive and responsive to rapidly evolving customer needs and keep pace with the digital evolution in the marketplace. This Agile model enables marketers to enhance their experience, building skills and capabilities that flex across various commercial functions based on business needs and priorities. The successful candidate embraces a growth mindset, a willingness to tackle challenges, and a passion for learning, development, and a greater team achievement.

　　Key Responsibilities of the role will include, but are not limited to:

　　Lead customer engagement and execution activities aligned to brand strategy

　　Partner with the Customer Agile Team and Sales / Sales Leadership in all aspects of preparation, planning and ongoing integration related to product promotion, customer engagement and execution

　　Collaborate with Field Sales and Sales Training to identify and prioritize training and development

　　Lead customer segmentation and targeting activities, tactical plan development, and KPI implementation / monitoring

　　Leverage customer journey, insights, and engagement data to maximize execution

　　Responsible for the development of execution resources

　　Establish and maintain ongoing bi-directional communication between field sales and brand team to ensure continuous integration, support sharing of relevant insights, and ultimately, maximize customer engagement efforts

　　Plan, coordinate, and lead brand team engagements with field sales (national meetings, strategy reviews and training calls, etc.)

　　This position will build momentum to continued development of outstanding leadership skills critical in many areas of product management including strategy and extended team opportunities, ability to build alignment across diverse teams, and problem-solving skills. He/she must demonstrate strong collaboration across the brand and extended teams to achieve effective execution of the developed strategy.

　　Education Minimum Requirements

　　Required: BA/BS

　　Preferred: MBA

　　Required Experience and Skills

　　A minimum of 5 years Pharma/biotech experience OR a minimum of 4 years combined strategic US Health Care Professional (HCP) marketing or US Field Sales is required

　　Strong project management skills as demonstrated by prioritizing activities, using resources optimally, establishing appropriate deadlines and ensuring on-time delivery

　　Strong written/verbal communication skills as demonstrated through experience in strategy & marketing business case communication, sales interface, direct customer engagement and/or sales presentations

　　Demonstrated experience in modeling exemplary behavior and setting high standards as a sales team leader, inspiring and motivating team members to achieve and exceed sales targets

　　Proven ability to drive sales execution

　　Strong experience in providing exceptional customer engagement

　　Proven ability to collaborate effectively with cross-functional leadership teams, demonstrating strong communication skills and the capacity to align organizational objectives and drive successful outcomes

　　Experience participating and contributing as an extended team member in brand or sales specific projects and initiatives

　　Ability to contribute to a positive team culture

　　Preferred Experience and Skills

　　Experience within Cardiovascular specialty selling operational modelNOTICE FOR INTERNAL APPLICANTS

　　In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

　　If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

　　Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

　　Current Employees apply HERE (https://wd5.myworkday.com/msd/d/inst/1422$1533/rel-task/3001$14.htmld)

　　Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

　　US and Puerto Rico Residents Only:

　　Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

　　We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

　　EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

　　EEOC GINA Supplement​

　　Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

　　We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

　　Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

　　U.S. Hybrid Work Model

　　Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

　　Search Firm Representatives Please Read Carefully

　　Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

　　Employee Status:

　　Regular

　　Relocation:

　　Domestic

　　VISA Sponsorship:

　　No

　　Travel Requirements:

　　25%

　　Flexible Work Arrangements:

　　Hybrid

　　Shift:

　　1st - Day

　　Valid Driving License:

　　No

　　Hazardous Material(s):

　　N/A

　　Requisition ID: R277746