Business Title: Associate Director, Delivery Model Enablement (DME), Business Enablement & Transformation Office (BETO)

　　Requisition Number: 108893 - 83

　　Function: Business Support Services

　　Area of Interest:

　　State: TN

　　City: Knoxville

　　Description:

　　Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

　　KPMG is currently seeking an Associate Director, Delivery Model Enablement (DME), Business Enablement and Transformation Office (BETO) to join our Global Resource Leveraging organization.

　　Responsibilities:

　　Apply advanced knowledge of offshore delivery design to manage large transformation projects using cross-functional teams to design, implement and scale global delivery platforms; collaborate with BETO teams to leverage the appropriate capability (Process, Automation, and more) as well as with TEO teams (GBS, and others) to support the achievement of the firm's transformation objectives

　　Act as a trusted advisor by collaborating with business teams to identify and scope processes that can be supported from global delivery centers, and develop recommendations for location strategy

　　Manage the end-to-end transition of scope moving to global delivery centers including hiring resources, enabling technology, contracting, onboarding and training, transition and go-live; support hyper-care and stabilization activities post go-live, to ensure transition objectives are met; assist with developing status reports and management updates as necessary

　　Partner with Digital Nexus, Security, Legal, and Risk Management teams to ensure services are delivered in compliance with government regulations (for example, HIPPA), client contractual provisions and firm policies, for example, privacy and data management); support the analysis of complex contractual, regulatory, and licensing issues related to third-party relationships

　　Support the implementation of governance and vendor management processes to monitor service delivery outcomes

　　Understand and appreciate diverse cultures and managerial norms of service providers, and create awareness of best practices to improve service delivery outcomes

　　Qualifications:

　　Minimum seven years of recent experience in applicable frameworks and methodologies including Shared Services and Outsourcing, Global Location Assessment, and Outsourcing Management Lifecycle

　　Bachelor's degree from an accredited college/university; PMP or similar project management certification preferred

　　Demonstrated experience working in a global multi-vendor environment and track record of leadership, collaboration skills, and project management

　　Familiarity with tools such as KPMG Culture Wizard, WAND onboarding/ offboarding; knowledge of how KPMG member firms, affiliates and captives operate and collaborate with each other is a plus

　　Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork; must be able to set goals and participate in strategic initiatives for a team, foster the development of high-performance teams with the capability to interface with all levels of the organization; capacity to participate in development of resource plans and structures and influence organizational priorities; strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; able to participate in resource planning processes based on defined organizational plans

　　Strong proficiency in Microsoft Office applications (MS Excel, Word, PowerPoint, Project, Visio) with a general understanding of data analysis techniques

　　KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work (https://www.kpmguscareers.com/why-kpmg/#benefits) '.

　　Follow this link to obtain salary ranges by city outside of CA: https://www.kpmg.us/work-for-kpmg/pay-transparency.html/?id=5199-9

　　KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

　　KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

　　KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

　　GL: 4

　　GF: 15313