Company Description

　　#BeLimitless 

　　We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

　　By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

　　Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 

　　Job Description

　　Scope and Objectives 

　　You are responsible to oversee the entire operation and financial aspects of the outlet. You have to ensure the implementation and consistency of the company standards and support the Director of Food and Beverage in driving forward the outlet ambition of the management and ownership. 

　　Key Deliverables and Responsibilities

　　Ensure correct grooming standards are followed at all times

　　Responsible for the smooth operation of the outlet 

　　Responsible of the Care Programme at all times

　　Follow up on all financials, LQA, Forbes and TrustYou targets and cascade it down to the team

　　Is aware of the daily, monthly and yearly financial targets

　　Actively contributes towards the achievement of financial targets

　　All issues and negative guest feedback need to be properly reported on Glitch system

　　Following up on opening and closing checklists

　　Maintains the HACCP & FIFO standards as required by the regional governing body

　　Handle financial procedures according to guidelines set by the finance department

　　Responsible for linking all facets of service, cuisine and entertainment

　　Assume the responsibility of daily operations

　　Handles security incidents, guest complaints with confidence and in a professional manner and report it in timely manner to the Director of Food and Beverage

　　Conducts daily briefings for all staff prior to commencement of each shift or assign it to the outlet Supervisor during the Assistant Manager absence

　　Ensure all appropriate equipment is on hand for each service period

　　In charge of training, grooming and selection of casual labour (if needed)

　　Should be creative, confident and prepared to think outside of the box

　　Following the personal development plan set by the corporate office

　　Following team's personal development and assign KPI's in accordance with Hotel/Departmental goals

　　Ensure the operational inventory is always accounted for and in immaculate condition

　　Ensure the outlet maintenance is ensured at all time 

　　Create opportunities for upselling products, establish sales goals and selling strategies

　　Develop the restaurant team to strive for excellence

　　Creates an efficient rostering system

　　Inspires heartists to create a flow of new and 'improved' ideas

　　Follow Hotel Evacuation Policy in case of an Emergency

　　Ensure awareness and delivers the optimum levels of service and guest satisfaction

　　Establish and maintain effective communication across all divisions

　　Lead by example through a passionate, hands on approach

　　Assist with collecting information for the monthly P&L review

　　Planning and coordinate menus with the outlet Chef

　　Ensure team's food and beverage knowledge at all time

　　Carry out other duties as and when requested by the Director of Food and Beverage

　　Organising marketing activities and promotional events in cooperation with the marketing department and F&B Office

　　Preparing reports at the end of the operations including guest's comments, sales report, general feedbacks

　　Responsible of the team recruitment in cooperation with the HR department

　　Develop a strategy of handling special guest's re quests and VIPs 

　　Qualifications

　　 Personal Attributes

　　Motivator & role model

　　Positive attitude and well spoken

　　Result driven

　　Displays initiative

　　Commitment to professional values

　　Team creator

　　Customer / people oriented

　　Creative / open-minded