Help us boldly shape retail in Canada Pro Hockey Life is the world’s largest hockey-centric retailer where our employees pride themselves on their passion for Canada’s national sport as much as our customers do. Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians everything hockey, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia. Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners. What you’ll do Sales: Achieve and drive department and store sales Demonstrate the ability to be a sales leader and role model to staff Enforce and personally deliver on the highest form of service standards Training: Provide sales coaching and mentoring to sales staff Lead and ensure completion of 3 month orientation for all department staff Provide continuous coaching and training to achieve “A Level” status in all department staff Responsible to disseminate all communication to team as required including merchandising and policy and procedure changes Operations: Initiate and enforce execution of pricing/ signing, restocking and receiving Executes on assigned department presentation as per seasonal merchandising planner Follows and enforces all corporate LP and OH&S policies and procedures and all cash and audit procedures as per Corporate Policy and Procedure Manual Maintains and executes on tech shop service and maintenance standards Monitor store weekly scheduling requirements and react when needed on a shift by shift basis Initiates and presents plans for department improvements and strategies Assists and participates in hiring process and completes performance reviews in a timely manner Evening and weekend availability is a requirement for this role Who you are We are looking for individuals who are: Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team Culture and brand ambassadors – you love the work and take pride in our brand If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be. What you bring

　　Proven Leader and Mentor

　　Proven ability to build and manage daily store execution plan.

　　Exceptional communication skills & organizational skills

　　Understand of P&L Statements

　　Financial Discipline in understanding OPEX Control including Wage Cost Management

　　Superior training and coaching skills

　　5 years of retail management experience

　　High energy, enthusiastic individual who is driven to succeed

　　What you’ll get

　　Excellent Discount Program

　　Flexible Scheduling

　　Benefits and Savings Options

　　First Class Training Platforms

　　Team Environment

　　Employee Resource Groups

　　Jumpstart Charities

　　We thank all applicants for their interest; however only those candidates elected for an interview will be contacted.

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　　About Us

　　At Pro Hockey Life, we want you to feel pride and passion in your work as much as you and our customers do for Canada's national sport. Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians wide selection of hockey equipment and apparel, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia. Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners. Join us, where there's a place for you here.

　　Our Commitment to Diversity, Inclusion and Belonging

　　We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

　　Accommodations

　　We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

　　We are one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.

　　We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.