ASSISTANT GENERAL MANAGERFitness OperationsFull Time, SalaryJob Family: Club StaffReports to: Managing Partner

　　Looking for an assistant general manager who will be a key member of our leadership team and responsible for assisting the managing partner with daily club operations including sales success, member satisfaction and facility cleanliness at Crunch Fitness - Undefeated Tribe.

　　Position OverviewThe assistant general manager supports a high-performance, high-care culture that operates with speed and grit in delivering outcomes. They are responsible for creating a warm, kind and hospitable club, allowing everyone to achieve their goals in a no judgment's environment.

　　Responsibilities

　　Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Kids Crunch Attendants, Cleaning Attendants Personal Training Managers, Group Fitness Managers and Maintenance Technicians to maintain proper staffing levels at all timesMonitor and scoreboard performance of the staff to meet or exceed expected KPI standardsLead by example by delivering personal and team performance targetsManage team member performance standards, with on-going development, training, and coaching Impact member retention by doing Whatever It Takes to deliver the Wow 10-Member ExperienceAssist and support to the General Manager in the areas such as, but not limited to:Scheduling and labor managementMember service resolution with pace and empathyResolving or escalating employee issues or concernsLead generation and outreach efforts to impact new member salesNew member acquisition and member integration into all services and programs offeredTeam member goal setting, development plans, and regular staff meetingsSupervise club asset management, to include inventory reconciliation, supply ordering, and club-related small equipment expendituresInvolvement and supervision in all front desk and Kids Crunch related activitiesMaintain a crisp, clean facility with equipment operating 100% of the time by ensuring compliance with Daily Cleaning Checklist and facility/equipment work order oversightUtilize Crunch-specific tools to communicate, document, and support overall club operations such as incident reporting, facility standards, internal communications, and process integrationEnsure consistent compliance with all Crunch policies, procedures, and service standardsRequired Skills and Experience

　　2 years of fitness facility and/or customer service-oriented management experience requiredExperience executing objectives quickly and effectively including achieving KPIs requiredExperience leading and/or supervising employees preferredCPR/AED certification required (can be obtained within 30 days of hire)Understanding of labor control, optional staffing levels and controls overtimeAbility to maintain high standards at the gymAbility to demonstrate integrity and judgment that inspires trust, setting examples in all behaviors and actionsClear communication skills, demonstrating confidencePhysical Requirements

　　This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hoursEducation Requirements

　　High school diploma or GED requiredBachelor degree in business management or related field preferredCompensation (Salary)

　　$35,000 - 50,000 base (depending on experience)Monthly and quarterly bonus opportunitiesBenefits

　　PTOSubsidized health insurance coverage (health, dental, vision) for full time positionsBasic Life and ADandDHSAShort-term disabilityFree gym membership1 month sabbatical after th year of employmentTravelNot required

　　EQUAL OPPORTUNITY EMPLOYERUDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

　　Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.