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Assistant General Manager
Assistant General Manager-August 2024
Willoughby
Aug 14, 2025
About Assistant General Manager

  Overview:

  Starting from $52,000 annually plus monthly training incentive of $750* *Pay is based on location, experience, and qualifications etc. *Monthly incentives after training vary and are based on restaurant profitability

  At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew makes it happen, our Culture makes it unique and the Community makes it all worthwhile.

  Every talented crewmember in our restaurants is important to our success and a value to our rapidly growing company. We all work with a sense of purpose and focus on our chicken finger meals, customers, crew, communities and company culture. We are constantly striving to raise the bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top ten restaurant companies in the United States.

  Your Role at Raising Cane’s:

  The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and

  culture in all areas of restaurant operations.

  The physical work environment includes working in a fast-paced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking, standing and lifting. It also includes working both inside and outside in varied temperatures, with and around food products and common allergens, industrial equipment, commercial cleaning products, and requires use of personal protective equipment and ergonomic activities necessary to complete the job function.

  Benefits offered for all Full-time Restaurant Managers:

  Medical, Dental, Vision & Pharmacy Benefits

  Dependent Care & Healthcare Flexible Spending Account

  Pet Insurance

  401(k) With Employer Match (age 21 & older)

  Tuition Reimbursement

  Short-term & Long-term Disability

  Crewmember Assistance Program

  Perks & Rewards for Restaurant Managers:

  Weekly Pay!

  Competitive pay + monthly bonus

  Paid Time Off & Sick time

  8 paid Holidays a year

  Early closure for company events

  Casual Work Attire

  Perkspot Employee Discount Program

  Responsibilities:

  Your Impact and Responsibilities:

  Purpose of the position:

  Hires and terminates all hourly, non-management crewmembers

  Owns the onboarding, status change and payroll process for all hourly crewmembers

  Creates crewmember work and training schedules

  Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)

  Acts as manager on duty and opens and closes the restaurant

  Manages cash handling and ensures accountability

  General to the role:

  Enforces Raising Cane’s policies and standards

  Executes shift management meeting Raising Cane’s operations and safety standards

  Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed

  Deploys crewmembers during a shift

  Provides exemplary customer service

  Utilizes reward and recognition program for the crewmembers in the restaurant

  Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)

  Ensures cleanliness of the restaurant and ensures the facility is in good working order

  Completes other duties as assigned

  Qualifications:

  Requirements for Success:

  Detail-oriented, organized and able to manage multiple priorities that may be constantly changing

  Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills

  Able to work effectively and efficiently both independently and collaboratively

  Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems

  Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly

  Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training

  3+ years of restaurant or retail management experience

  New restaurant opening experience preferred

  Must be 18 years of age or older

  High school diploma or equivalent required, some college preferred

  Possess a valid driver's license

  Raising Cane’s appreciates & values individuality. EOE

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