Description

　　Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications

　　they need, when they need them and take them as prescribed.

　　We provide customers with the ability to

　　find transparent and simple pricing, receive 24/7 customer service support, and have their medications delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.

　　We are looking for an Area Manager (Pharmacy Technicians) to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!

　　#everydaybetter

　　Key job responsibilities

　　● Lead and supervise a team of 5-10 direct reports (e.g., Operation Team Leads, etc.) and 50+ indirect reports within Pharmacy Operations. Responsible for the overall direction, coordination, and evaluation of department daily operations of the site.

　　● Participates and provides meaningful contribution when engaging in cross functional teams to

　　increase efficiencies and achieve business goals

　　● Knows which decisions to make independently and which need approval; pursues approval

　　and gets other stakeholders alignment

　　● Responsible for meeting our customers’ needs by planning and implementing processes and

　　procedures that will improve the department’s results and improve efficiencies

　　● Interview, hire, and support documented training experiences for all team members in

　　partnership with Recruiting, HR, and Training teams

　　● Develop team members by providing mentorship, educational opportunities, and progressive

　　growth opportunities such as the national pharmacy certification program

　　● Responsible for the performance management and accountability of the team members within

　　the department

　　● Does not only rely on existing ways of doing things; challenges best practices to invent novel

　　ways of solving a problem. Operates with intent, succinctly sets relevant context and summary

　　of purpose.

　　● Maintain regular Check Ins with Direct Reports

　　● Coach and develop Managers and Team Leads to help drive leadership, daily assignment

　　workflows, and accountability

　　● Responsible for ensuring accurate staffing, hiring, and scheduling to meet company goals and

　　forecasted budget. Manage and maintain the department's Facility P&L.

　　● Frequently identifies opportunities for improvement based on data inputs and performs deep

　　dive analysis to identify and solve for root-cause of problems

　　● Acts quickly to uncover any potential areas of risk or opportunity; proactively communicates

　　relevant issues with appropriate recommendations

　　● Consistently maintain and/or exceed department’s defined operational metrics. Provides

　　senior leadership with business review data, identifying highlights and areas for improvement

　　● Collaborate and partner with key stakeholders and leaders across multiple departments and

　　locations, in order to remove roadblocks, increase productivity, and define workflows

　　● Consult and collaborate with product team to prioritize and drive Roadmap initiatives

　　● Execute Company objectives through Amazon Leadership Principles as they relate to the

　　department’s function.

　　● Leverages subject matter expertise in multiple areas including but not limited to: 1)

　　organizational product, partner, and process initiatives, 2) Compliance and 3) Quality

　　● Accomplish all other required tasks as noted above or assigned by senior leadership.

　　We are open to hiring candidates to work out of one of the following locations:

　　Plainfield, IN, USA

　　Basic Qualifications

　　● Bachelor's Degree or 2+ years Amazon experience

　　● Active and unrestricted state Pharmacy Technician license, or ability to obtain as required by

　　State Board of Pharmacy

　　● Ability to work from the Amazon Pharmacy facility

　　● Ability to work nightshift (Wednesday - Saturday 6:30 PM - 5:00 AM)

　　Preferred Qualifications

　　● Degree in Engineering, Operations, Supply Chain or related field is a plus

　　● Proven track record of team leadership, growth and development

　　● Strong interpersonal skills and attention to detail

　　● Robust written and verbal communication and presentation skills

　　● Interest in long-term career development through assignments in multiple FCs across the

　　nation.

　　● Pharmacy or healthcare operations experience in a regulated industry. Preference for

　　understanding of Board of Pharmacy Regulations, FDA, or GMP regulations.

　　● Familiarity with WMS systems

　　● Strong oral and written communication skills

　　● Ability to speak to performance metrics (how, when, who)

　　● Strong commitment to employee development, as well as an exceptional level of dedication,

　　motivation, & intelligence.

　　● Prior experience or use of Lean/Six Sigma

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.