Additional Locations:

　　Full Time Remote - Alabama, Full Time Remote - Alabama, Full Time Remote - Arizona, Full Time Remote - Arkansas, Full Time Remote - Colorado, Full Time Remote - Florida, Full Time Remote - Georgia, Full Time Remote - Idaho, Full Time Remote - Indiana, Full Time Remote - Iowa, Full Time Remote - Kansas, Full Time Remote - Kentucky, Full Time Remote - Louisiana, Full Time Remote - Maryland, Full Time Remote - Michigan, Full Time Remote - Mississippi, Full Time Remote - Missouri, Full Time Remote - Ohio, Full Time Remote - Oklahoma, Full Time Remote - Pennsylvania, Full Time Remote - South Carolina, Full Time Remote - South Dakota, Full Time Remote - Tennessee, Full Time Remote - Texas, Full Time Remote - Utah {+ 2 more}

　　Job Description

　　IT is different here. Our work as technology specialists pushes the boundaries of what’s possible in health care. You will build solutions that make a real difference in people’s lives. Driven by the importance of their work, our team members innovate to elevate. We’re encouraged to be curious, collaborate, and turn ideas into solutions that can make health care better for all.

　　In this position you will be responsible for the elicitation, prioritization, and conversion of business/functional requirements to system requirements, as well as provision of analysis for applications in production (mid-sized to large initiatives). Responsible for the development of functional designs for new, customized, or enhanced systems. The ultimate outcome of this role is the production of clear, timely, precise and accurate technical designs that are traceable to documented business/functional requirements and guide the successful design, development and deployment of IT Solutions.

　　If you are ready to make a career out of making a difference, then you are the person for this team.

　　What You Will Do

　　Responsible for Analysis and Functional Design:

　　Quickly understand business issues and data challenges of the customer. Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details; abstract up from low-level information to a general understanding.

　　Consider end to end business and technical flows, including impacts to operations.

　　Review, edit, and prioritize business requirements, specifications, processes and recommendations related to proposed solution. Distinguish user requests from the underlying true business need.

　　Translate business/functional requirements into system level functional solutions using various techniques that include: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, screen interface prototypes, demos, and/or business, task, and workflow analysis.

　　Develop functional design specifications, GUI and screen interface designs (internal applications), and VUI designs for customer engagements. Include project assumptions, risks/issues, considerations, and dependencies based on the system impacts. Identify the business process and organizational impact of proposed solutions.

　　Responsible for Technical Recommendations and Traceability:

　　Partner with project personnel to identify required system changes, additions or retirement. Conduct gap analysis for business/functional requirements and current system functionality, with support, review and input from other Technical staff.

　　Collaborate with business analysts, designers, developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Help to divide the project into multiple phases based on the business priorities, design, schedule, and level of effort.

　　Ensure traceability from business/functional requirements through development of the solution, to confirm system functionality and ensure the completed system fulfills the goals of the project as detailed in the specifications.

　　What You Bring

　　• Bachelor's degree or advanced degree (where required)

　　• 3+ years of experience in related field.

　　• In lieu of degree, 5+ years of experience in related field.

　　It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

　　Blue Cross NC is a fully taxed, not-for-profit North Carolina company with major operations centers in Durham and Winston-Salem. We employ more than 5,000 people who are passionate about health care, and we serve more than 4.3 million members.

　　Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

　　E-Verify

　　Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

　　Third Party Staffing Agencies

　　Blue Cross NC does not accept unsolicited resumes from any source other than directly from candidates. For the protection of all parties involved in the recruiting process, resumes will only be accepted from recruiters/agencies if a signed agreement is in place at the inception of the recruiting effort and authorized for a specific position. Unsolicited resumes sent to Blue Cross NC from recruiters/agencies do not constitute any type of relationship between the recruiter/agency and Blue Cross NC and do not obligate Blue Cross NC to pay fees if we hire from those resumes.