Application Engineer

　　Rochester, NY, USA ● The Gleason Works, 1000 University Avenue, Rochester, New York, United States of America

　　Req #766

　　Wednesday, January 10, 2024

　　About Gleason

　　With more than 2,200 employees and 13 manufacturing facilities worldwide, Gleason Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment and automation systems. Gleason products are used by customers in e-mobility, commercial vehicles, aerospace, agriculture, mining, sustainable energy, construction, power tools, marine and many other industries

　　Working for Gleason, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by Gleason and built on tangible accomplishments. As we continue to grow and evolve, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know: We are energized by challenges and the effort needed to solve them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our customers and colleagues. If this sounds like you, we invite you to read on and learn more.

　　Why work at Gleason?

　　Excellent benefits package including a 6% Company 401(k) match

　　Flexible scheduling

　　Tuition Assistance Program

　　Employee Assistance Program

　　Formal and informal Development opportunities.

　　The individual in this role acts as the direct contact between Sales, the customer, and the Gleason organization to coordinate technical activities related to Gleason Gear Technology - machines, tools, process, workholding, machine qualification, and training. Having some level of bevel and cylindrical gear knowledge would be desirable.

　　Technical Responsibilities:

　　Provides related technical assistance to customer regarding previous or future purchases, trouble shoots existing problems with machines and processes, and makes suitable recommendations for improvement or correction. This is done in person, by phone, e-mail, or other remote communication device.

　　Analyzes, defines, documents, and reports customer requirements and expectations for machine programs. Uses Statistical Process Control as required in support of machine qualification to verify that machines purchased by customers meet their quality and production requirements.

　　Determines production analyses for potential machine sales by predicting cycle times and duty cycles based on customer's production needs and prepares proposal.

　　Defines tool configuration for the required process and verifies new machine capabilities and processes by testing or analyzing.

　　This position requires the ability to build strong relationships with both internal and external customers:

　　Serves as a liaison between the sales organization and the customer for information on design, production, inspection, testing, and performance standards of Gleason products.

　　Performs promotional work by presenting new developments, machines, and processes.

　　Works closely with Sales , tooling engineers, shop personnel, project manager, and the machine proposal group to meet or exceed customer needs.

　　Develops and conducts presentations and training courses covering gear processes, machines, tools, and sales.

　　Qualifications:

　　Bachelor’s degree in engineering or technical discipline is required. Knowledge and experience with Gear Process Technology is a plus. Must have strong PC skills including MS Word, Excel, MS Project, PowerPoint, etc. This position also requires demonstrated leadership qualities, exceptional problem solving, decision making and effective communication skills.

　　The salary range in this posting depends on qualifications and experience. Actual compensation may vary, and this job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, qualifications/education, and other factors including work schedule, shift premiums, and overtime.

　　Gleason is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.

　　OFFICE ENVIRONMENT

　　PHYSICAL DEMANDS

　　The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

　　WORK ENVIRONMENT

　　The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

　　REASONABLE ACCOMMODATIONS

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　This job description in no way states or implies that these are the only duties to be performed. Employees are required to follow any other instructions and to perform any other duties requested by their manager or supervisor.

　　DISCLAIMER

　　The duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.

　　Other details

　　Job Family GWR & GSAC

　　Job Function Indirect

　　Pay Type Salary

　　Min Hiring Rate $51,480.00

　　Max Hiring Rate $84,840.00

　　Required Education Bachelor’s Degree

　　Apply Now

　　Rochester, NY, USA

　　The Gleason Works, 1000 University Avenue, Rochester, New York, United States of America