Is this job for you?

　　Do you believe in putting the customer first?

　　Do you love to solve problems and create solutions?

　　Do you have an exceptional attention to detail?

　　Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! This position reports directly to the Service Manager.

　　Responsibilities

　　Provide customers with courteous and professional in-home servicing of major appliances

　　Conduct appliance assessments to determine the issue

　　Resolve installation issues

　　Estimate the costs of repairs/replacements

　　Order parts and ensure inventory supply levels are sufficiently maintained

　　Communicate with customers regarding details of the assessment and servicing required

　　Provide information to assist customers in obtaining optimum performance of their products

　　Complete all service documentation, describing repairs in detail and reporting identification of repaired stock

　　Adhere to all health and safety, security, building and departmental procedures

　　Ensure the proper maintenance of shop tools and vehicles

　　Prepare reports

　　Qualifications

　　High school diploma or equivalent

　　2 or more years previous experience and/or education in major appliance service

　　Valid driver’s license (must be able to provide a clean driving abstract)

　　Outstanding Customer Service skills

　　Excellent written and verbal communication skills

　　Professional and courteous phone etiquette

　　Highly developed technical, investigative, and analytical skills

　　Punctuality and dependability a must

　　Must be organized and detail oriented

　　Appliance Technician certification or willingness to obtain one

　　Why Transglobal

　　A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

　　Competitive remuneration package that will commensurate with experience

　　Career progression potential with plenty of access to ongoing personal and professional development

　　Employee discounts

　　A dynamic environment to showcase your leadership talents.

　　Apply now

　　If you’d like to apply for this role, please contact our recruitment team [email protected]

　　Attach your CV and tell us why you would be a great fit at Transglobal!

　　Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]

　　Connect With Us! (https://careers-thebrick.icims.com/jobs/29333/appliance-technician/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834471194)

　　ID2023-29333

　　Posted Date2 weeks ago(1/16/2024 9:37 PM)

　　of Openings1Job LocationsCA-BC-Kelowna

　　Job CategoryService Technician

　　Position TypePermanent Full-Time

　　MinCAD $16.75/Hr.

　　Hourly/SalaryHourly

　　MaxCAD $29.00/Hr.